Remote Support Tips, Windows How-To's, Product Tutorials
The internet has forever changed the way that the IT industry works. Every year, growing numbers of people choose to work from home as IT professionals, customer service agents, technical writers and coders, and more using remote desktop software.
[Read more…] about Most IT Pros Enjoy Telecommuting, but Employers Benefit Too
To deliver superior remote IT service to your own company or external clients, you first need to understand your purpose. Why do you want to move tech support off site? In an ideal world, what would the transition accomplish for you? Are you looking to slash costs to protect the budget and free up resources to spend on in-house projects or staff? Do you want to streamline your operations by keeping things lean and focused only on your core competencies? [Read more…] about Getting Started with Remote Tech Support
