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Most IT Pros Enjoy Telecommuting, but Employers Benefit Too

December 23, 2014 by Serge Soroka

Remote Desktop Connection

The Benefits of Telecommuting

The internet has forever changed the way that the IT industry works. Every year, growing numbers of people choose to work from home as IT professionals, customer service agents, technical writers and coders, and more using remote desktop software.

[Read more…] about Most IT Pros Enjoy Telecommuting, but Employers Benefit Too

Filed Under: Remote IT Support Tagged With: IT support tools, Remote desktop software, Telecommuting

Getting Started with Remote Tech Support

December 16, 2014 by Serge Soroka

Remote Desktop

Get the Most out of Remote Support Apps

To deliver superior remote IT service to your own company or external clients, you first need to understand your purpose. Why do you want to move tech support off site? In an ideal world, what would the transition accomplish for you? Are you looking to slash costs to protect the budget and free up resources to spend on in-house projects or staff? Do you want to streamline your operations by keeping things lean and focused only on your core competencies? [Read more…] about Getting Started with Remote Tech Support

Filed Under: Remote IT Support Tagged With: IT support tools, Remote desktop, Remote desktop software, Remote support tools

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