Remote Support Tips, Windows How-To's, Product Tutorials
Positive customer experience is vital to a successful tech support (or any) business. Today customers are more demanding than ever. End users requiring remote assistance expect you to connect as fast as possible and do your magic while they can sit back and enjoy their cup of coffee.
Here are three things you should look for in a remote support software that will help improve customer experience. [Read more…] about How Remote Support Software Helps Improve Customer Experience
Choosing the perfect remote desktop software for your personal or business needs might be an overwhelming task, especially if your budget is limited and you’re looking for a free, or a low-cost option. It’s worth remembering though that free (or extremely cheap) software does not always mean better or more reliable, as it often has certain drawbacks and limitations.
So, what is the best free remote desktop software to try in 2020? Here’s a list of our top picks with all the pros and cons for you to consider. [Read more…] about Top 7 Free Remote Desktop Software in 2020
From providing the ability to support customers or employees to accessing office machines on the go, remote desktop software plays an important role in any organization’s day-to-day work life. Finding the right solution, however, especially when your business is constrained by a limited budget, may be intimidating. That’s probably why many small businesses choose free remote desktop tools, such as Windows Remote Desktop or TeamViewer Personal, to remotely access Windows devices. [Read more…] about Best Remote Desktop Alternative for SMBs in 2019
Remote Desktop Connection (RDC, or Remote Desktop) is a technology that allows you to connect to a remote computer over the Internet or a local network and control that computer as if you were sitting right in front of it. [Read more…] about What Is Remote Desktop Connection?
With the rise in online learning and BYOD, remote desktop software has become an essential part of every educational organization’s toolset. Dozens of institutions, including University of Kentucky, University of California San Diego, Lourdes University and many others, rely on FixMe.IT to provide remote assistance to their staff and students, as well as conduct online training sessions and presentations.
And here’s how you can benefit from it, too. [Read more…] about 3 Ways to Use FixMe.IT In Education
With 2017 coming close, now is that traditional moment we seize to draw conclusions, come up with new year resolutions and try to predict what’s coming next. Even though there’s been only one fundamental shift this year, one could hardly argue that 2016 hasn’t been tough for some of the remote desktop software vendors – take the massive hack of Teamviewer accounts as an example.
Now let’s take a farewell look at the four key remote desktop industry trends of the outgoing year. [Read more…] about 2016 in Review: Top 4 Remote Desktop Industry Trends of the Year
