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FixMe.IT Remote Support Software

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How to Transfer Files Remotely with FixMe.IT

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File transfer is one of the most important features to be found in a remote support tool. It allows you to instantly exchange files or folders with the remote user or access your own files from anywhere, and thus spares you the trouble of using any third-party tools.

With FixMe.IT, remote file transfer becomes a breeze. You don’t need to set anything up or read any complex manuals. It works exactly the same way as it does on your local desktop.  [Read more…] about How to Transfer Files Remotely with FixMe.IT

FixMe.IT 4.5.1 Version Update: Streamlined Connection Process on Both Ends

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We always listen to your feedback, as it helps us further improve FixMe.IT to provide you and your clients with the best remote support experience possible.

Today, we’re excited to introduce FixMe.IT version 4.5.1, which offers a much faster, easier remote connection process on both ends. [Read more…] about FixMe.IT 4.5.1 Version Update: Streamlined Connection Process on Both Ends

How to Span Multiple Remote Displays across Your Local Monitors with FixMe.IT

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If the remote user has two or more monitors connected to their machine, all of them will show up on your local desktop in a single window by default. To choose an individual monitor to work with, you can take advantage of FixMe.IT’s multi-display tool. But what if you also have multiple displays connected to your workstation, and you want the remote monitors spanned across them? [Read more…] about How to Span Multiple Remote Displays across Your Local Monitors with FixMe.IT

Save Your & Your Client’s Hard Drive Space with FixMe.IT

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Did you know that FixMe.IT saves not only money, but also your and your client’s hard drive space?

At Techinline, we’re committed to constantly improving our software. That’s why our development team has put a great effort in making FixMe.IT one of the most lightweight remote support tools on the market and will continue to downsize both applications in the future. [Read more…] about Save Your & Your Client’s Hard Drive Space with FixMe.IT

How to Switch Users on Terminal Server with FixMe.IT

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Let’s say you’re supporting a client that’s connected to a terminal server, and you need to switch to another user connected to that terminal server. If you start switching users in the same way that you usually do when working on a terminal server, you’ll immediately lose view of the remote session. However, there are two workarounds that can help you get the job done without losing the session.  [Read more…] about How to Switch Users on Terminal Server with FixMe.IT