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FixMe.IT & GDPR: Updates to Privacy Policy & Terms of Service

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By now you all must have heard of the General Data Protection Regulation (GDPR), which goes into effect today and aims at providing EU citizens with greater control over how their personal data is collected, processed, stored and used.

We’ve already expressed our commitment to meeting the GDPR requirements in a previous article. Today, we’re excited to announce that we have updated our Privacy Policy and Terms of Service in accordance with the key principles of GDPR, and made these documents as transparent as possible.  [Read more…] about FixMe.IT & GDPR: Updates to Privacy Policy & Terms of Service

Fighting “Tech Support” Scams With Help From IT Pros

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Despite the joint efforts of the IT community and law enforcement, the numbers say Windows tech support scams are still on the rise. According to Forbes, last year Microsoft received 153000 reports from Windows users in 183 countries, a 24% increase compared to 2016. On the other hand, only 15% confirmed losing money as a result of scam, which proves that all of the efforts haven’t been in vain. [Read more…] about Fighting “Tech Support” Scams With Help From IT Pros

Best Practices for Secure Remote Access

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Whether you need to support multiple computers with no one being present at the remote end or just connect to your office machine while traveling, remote desktop access technology can be a real time saver in either case. However, with so many fears and concerns over security-related remote access problems spread throughout the Internet, you may be wondering if it could do more harm than good to your business or customers. [Read more…] about Best Practices for Secure Remote Access

How to Enable FixMe.IT in Restricted Network Environments

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FixMe.IT is a remote desktop tool that’s known to be extremely fast and easy to use. All you have to do is download and run the application and then you’ll be able to provide remote support to customers anytime, anywhere. With that, typically you don’t need to enable any additional settings to get FixMe.IT to work. However, there are businesses in industry-specific environments that put tight restrictions on what goes in and out of their network for the sake of security. [Read more…] about How to Enable FixMe.IT in Restricted Network Environments

2016 in Review: Top 4 Remote Desktop Industry Trends of the Year

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With 2017 coming close, now is that traditional moment we seize to draw conclusions, come up with new year resolutions and try to predict what’s coming next. Even though there’s been only one fundamental shift this year, one could hardly argue that 2016 hasn’t been tough for some of the remote desktop software vendors – take the massive hack of Teamviewer accounts as an example.

Now let’s take a farewell look at the four key remote desktop industry trends of the outgoing year.  [Read more…] about 2016 in Review: Top 4 Remote Desktop Industry Trends of the Year