Security is by all means one of the most important factors to consider when looking for remote support software. With a truly secure remote support solution you will rest assured that both yours and the remote user’s data is fully protected from loss or unauthorized access. [Read more…] about Security Features to Look for in Remote Support Software
Security
Main Types of Remote Tech Support Scams: How to Recognize & Avoid Them
We’ve written a lot about remote tech support scams in the past few years. As a leading remote desktop software vendor, we believe that it’s our duty to inform you about new cases and to ban those who misuse our application for fraudulent purposes. [Read more…] about Main Types of Remote Tech Support Scams: How to Recognize & Avoid Them
FixMe.IT & GDPR: Updates to Privacy Policy & Terms of Service
By now you all must have heard of the General Data Protection Regulation (GDPR), which goes into effect today and aims at providing EU citizens with greater control over how their personal data is collected, processed, stored and used.
We’ve already expressed our commitment to meeting the GDPR requirements in a previous article. Today, we’re excited to announce that we have updated our Privacy Policy and Terms of Service in accordance with the key principles of GDPR, and made these documents as transparent as possible. [Read more…] about FixMe.IT & GDPR: Updates to Privacy Policy & Terms of Service
Fighting “Tech Support” Scams With Help From IT Pros
Despite the joint efforts of the IT community and law enforcement, the numbers say Windows tech support scams are still on the rise. According to Forbes, last year Microsoft received 153000 reports from Windows users in 183 countries, a 24% increase compared to 2016. On the other hand, only 15% confirmed losing money as a result of scam, which proves that all of the efforts haven’t been in vain. [Read more…] about Fighting “Tech Support” Scams With Help From IT Pros
FixMe.IT & GDPR Compliance
As you may be aware, the European General Data Protection Regulation (GDPR) will take effect on May 25, 2018. GDPR aims at providing EU-based businesses and individuals with greater control over how their personal data is being collected, processed, stored and used. [Read more…] about FixMe.IT & GDPR Compliance
Best Practices for Secure Remote Access
Whether you need to support multiple computers with no one being present at the remote end or just connect to your office machine while traveling, remote desktop access technology can be a real time saver in either case. However, with so many fears and concerns over security-related remote access problems spread throughout the Internet, you may be wondering if it could do more harm than good to your business or customers. [Read more…] about Best Practices for Secure Remote Access