Remote support tools

Whether you’re a small IT business owner or part of a large company’s tech support team, choosing the right tool for your remote support needs can turn into a confusing experience. There’s this and that, reviewing licensing policies brings no answers at all, while everybody claims their tool to be reasonably priced and secure.

In this article we’re going to help you get off the wrong track, learn how to do a proper research and in the end choose a remote support solution that’s right for your business. [Read more…] about 6 Things to Consider When Choosing a Remote Support Tool

How many times did you end up looking for a remote support software alternative? There might be a ton of reasons for each particular case. However, two things are always true: big market players change their game almost every year, and small vendors often lack credibility, or features, or both.

Here are three red flags that you shouldn’t ignore when choosing remote support software for your business. [Read more…] about Red Flags You Shouldn’t Ignore When Choosing Remote Support Software