Remote Support Tips, Windows How-To's, Product Tutorials
Positive customer experience is vital to a successful tech support (or any) business. Today customers are more demanding than ever. End users requiring remote assistance expect you to connect as fast as possible and do your magic while they can sit back and enjoy their cup of coffee.
Here are three things you should look for in a remote support software that will help improve customer experience. [Read more…] about How Remote Support Software Helps Improve Customer Experience
Remote support software market is filled with overpriced tools. You may think that the competition has made it hard to find a reliable and cost-effective alternative to TeamViewer or LogMeIn. However, we’ve got you covered. [Read more…] about 4 Compelling Reasons Why You Should Switch to FixMe.IT
Looking for a cost-effective Connectwise Control alternative? With its extensive feature set, ease of connection and flexible pricing plans, FixMe.IT might just be the right fit for your remote support needs. [Read more…] about Connectwise Control Alternative: 4 Reasons To Try FixMe.IT
With the rise in online learning and BYOD, remote desktop software has become an essential part of every educational organization’s toolset. Dozens of institutions, including University of Kentucky, University of California San Diego, Lourdes University and many others, rely on FixMe.IT to provide remote assistance to their staff and students, as well as conduct online training sessions and presentations.
And here’s how you can benefit from it, too. [Read more…] about 3 Ways to Use FixMe.IT In Education
Windows 10 has recently hit 24% of the total market share and is now active on 350 million devices according to Microsoft. Impressive, right? As Windows 10 continues to grow, more and more tech support specialists begin to wonder how they can easily upgrade their clients’ or employees’ machines remotely.
Looking for a fast and easy solution, too? We’ve got you covered. [Read more…] about The Easy Way to Upgrade to Windows 10 Remotely
In a modern world of cloud and mobile technologies when there can be miles between a business with expanding global footprint and its clients, it’s crucial to get any service-related issues resolved in a timely manner and eliminate the need for costly employee travel. Data Pigeon, a UK-based collaboration software provider, chose FixMe.IT to deliver one-to-one remote support in real-time and ensure that any client issue can be turned into an excellent and positive experience. [Read more…] about Data Pigeon Provides Timely Remote Assistance to Customers with FixMe.IT
