FixMe.IT Official Blog

Remote Support Tips, Windows How-To's, Product Tutorials

FixMe.IT FixMe.IT
Remote Support Software That Always Works
Official Company Blog

Product

(Updated) Techinline Hit by Regional Unresolved Domain Issue

by

We received numerous reports today about Techinline’s domain (fixme.it) currently being inaccessible.

(Updated at 12:30 PM EST, December 9th: this issue appears to be almost entirely resolved. Current DNS propogation status can be found on the following page: https://www.whatsmydns.net/#A/fixme.it)

We contacted our DNS provider (GoDaddy) and found that they experienced an issue earlier today that resulted in some domains (fixme.it being amongst them) being unresolvable by certain ISPs. [Read more…] about (Updated) Techinline Hit by Regional Unresolved Domain Issue

Follow Techinline on Spiceworks!

by

Attention Spiceheads: Techinline is now an official Spiceworks Partner!

Techinline is excited to now be a member of the Spiceworks community. We at Techinline will do our best to stay active and contribute useful information and tips about the remote support and IT industries, as well as communicate with our users directly within the Spiceworks platform. We urge all Techinline users who also happen to have a Spiceworks profile to follow our Vendor Page and stay on top of the latest news and developments at Techinline and throughout the remote desktop industry.

We look forward to building a long-term, mutually positive partnership with Spiceworks and better introducing its members to the Techinline application!

Register now for a fully featured 15-day free trial of Techinline

Techinline Service Disrupted by Major GoDaddy Outage

by

Update on September 12th: Following investigation, GoDaddy has officially stated that the service outage was caused by a series of internal network events that corrupted router data tables. It was earlier believed that this disruption was caused by a Denial of Service attack (DDoS).

As you may already know, a significant share of Techinline users on both the Client’s and Expert’s ends were unable to start the Techinline application or access our homepage for a span of several hours yesterday afternoon. This down-time was caused by a massive DDoS attack on Techinline’s domain registrar, GoDaddy.

GoDaddy, one of world’s the largest domain registrars and hosting providers, was hit by an apparent DDoS attack from Anonymous, which resulted in millions of websites including Techinline being taken down. [Read more…] about Techinline Service Disrupted by Major GoDaddy Outage

How Chrome’s Recent Extensions Policy Change Affects Techinline Users

by

Update on August 7th: Techinline’s plug-ins have been approved by Google and added to the Chrome Web Store. As a result, the problem described in the blog post below is now resolved.

We would like to inform all Techinline users that yesterday, August 1st, Google publicly released its latest version (21) of the Google Chrome browser. This update was initially planned for the middle of August, but as it turns out Version 21 was released roughly 2 weeks ahead of schedule. Chrome’s latest version contains a major policy change concerning plug-in installations. Specifically, starting with Version 21 all browser plug-ins must now be loaded from the Chrome Web Store. [Read more…] about How Chrome’s Recent Extensions Policy Change Affects Techinline Users