If you’ve already tried connecting to your unattended clients, you’d probably want to know how to do more with FixMe.IT to further improve your unattended support experience. Here are three useful tips that will help you get the most out of FixMe.IT’s unattended access feature. [Read more…] about 3 Unattended Access Tips To Improve Your FixMe.IT Experience
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3 Benefits of Using Remote Reboot & Auto-Reconnect
The ability to reboot the remote computer and automatically reconnect without having to terminate the active session is one of the key features to be found in a remote support tool, such as FixMe.IT.
Here’s how you can benefit from this feature when providing remote support to your customers. [Read more…] about 3 Benefits of Using Remote Reboot & Auto-Reconnect
FixMe.IT 4.5: Clipboard Sharing In Multi-Window Control Mode
When working on the latest FixMe.IT update, our development team dedicated its greatest effort towards ensuring clipboard sharing privacy in the Multi-Window Control mode. This means that you can share clipboard with only one client at a time, and can’t go to another window and unintentionally paste the same data without copying it again.
Let’s cover a real-life scenario that will help you better understand how clipboard transfer works in the Multi-Window Control mode. [Read more…] about FixMe.IT 4.5: Clipboard Sharing In Multi-Window Control Mode
FixMe.IT 4.5 Version Update: Multi-Window Control Feature Is Here
We’re thrilled to introduce the FixMe.IT 4.5 version update, which includes the long-awaited Multi-Window Control feature along with several other useful improvements and fixes. Now let’s take a closer look at what’s new and how you can take advantage of these enhancements. [Read more…] about FixMe.IT 4.5 Version Update: Multi-Window Control Feature Is Here
Upcoming Feature Preview: Multi-Window Control
We’re excited to announce an upcoming FixMe.IT 4.5.0 version update, which will include the long-awaited Multi-Window Control feature! [Read more…] about Upcoming Feature Preview: Multi-Window Control
How to Fix Commonly Reported Expert Update Issue (Updated)
In the recent days we’ve received several reports concerning an issue that occurs when users are updating to the newest version of the FixMe.IT Expert application. Here’s a short guide to help you understand the nature of this problem and quickly resolve it. [Read more…] about How to Fix Commonly Reported Expert Update Issue (Updated)