FixMe.IT Official Blog

FixMe.IT Remote Support Software

Unattended access

How to Maintain a Shared Unattended Client List while Keeping Specific Machines Private

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FixMe.IT provides you with an easy way to setup remote access on any remote computer or server. Besides that, it allows you to maintain a shared unattended client list across multiple logins on your account.

But what if you need to connect to your personal unattended workstation or other remote machines without anyone else gaining access to them, while still having a shared list with your co-workers? [Read more…] about How to Maintain a Shared Unattended Client List while Keeping Specific Machines Private

3 Unattended Access Tips To Improve Your FixMe.IT Experience

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If you’ve already tried connecting to your unattended clients, you’d probably want to know how to do more with FixMe.IT to further improve your unattended support experience. Here are three useful tips that will help you get the most out of FixMe.IT’s unattended access feature. [Read more…] about 3 Unattended Access Tips To Improve Your FixMe.IT Experience

How to Get the Best Experience from FixMe.IT

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FixMe.IT is a remote support tool known for its ease of use and flexibility. If you’re new to FixMe.IT, watch the Expert app introduction video or take advantage of the tips below that to make your daily IT support routine as hassle-free as possible. [Read more…] about How to Get the Best Experience from FixMe.IT

Unattended Access Setup Fatal Error: How to Fix It

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We’ve recently received several reports from our users concerning errors that occur upon installing the FixMe.IT unattended client on a remote computer. In some cases, the installation generates a fatal.

This issue is known to be caused by an outdated unattended setup setup file that’s incompatible with the recent Windows 10 Creators Update. [Read more…] about Unattended Access Setup Fatal Error: How to Fix It

Secure Remote Access with Two-Factor Authentication

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According to Verizon’s 2016 Data Breach Investigations Report, 91% of all phishing attacks that happened last year were targeting user credentials, and 63% of all data breaches resulted from weak or stolen passwords. While some of best ways to ensure maximum account data protection are to create a secure password, use only HTTPS websites and carefully study an application’s security features before buying/subscribing, all these might not be enough, when it comes to using remote access software. [Read more…] about Secure Remote Access with Two-Factor Authentication

5 FixMe.IT Tricks & Features You Probably Didn’t Know About

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Techinline FixMe.IT was designed for maximum ease of use, so that you could put all the hassle aside and focus on delivering high-quality, fast remote support to your customers instead. You can access most of the vital features via the Expert Toolbar located right above the Chat Panel or from the Remote Desktop Toolbar when working on the remote client’s computer.

However, there are some less obvious, but extremely useful tricks and features that you probably didn’t about. [Read more…] about 5 FixMe.IT Tricks & Features You Probably Didn’t Know About