If you’ve already tried connecting to your unattended clients, you’d probably want to know how to do more with FixMe.IT to further improve your unattended support experience. Here are the three useful tips that will help you get the most out of FixMe.IT’s unattended access feature. [Read more…] about 3 Unattended Access Tips To Improve Your FixMe.IT Experience
Unattended access
How to Get the Best Experience from FixMe.IT
FixMe.IT is a remote support tool known for its ease of use and flexibility. If you’re new to FixMe.IT, watch the Expert app introduction video or take advantage of the tips below that to make your daily IT support routine as hassle-free as possible. [Read more…] about How to Get the Best Experience from FixMe.IT
Unattended Access Setup Fatal Error: How to Fix It
We’ve recently received several reports from our users concerning errors that occur upon installing the FixMe.IT unattended client on a remote computer. In some cases, the installation generates a fatal.
This issue is known to be caused by an outdated unattended setup setup file that’s incompatible with the recent Windows 10 Creators Update. [Read more…] about Unattended Access Setup Fatal Error: How to Fix It
Secure Remote Access with Two-Factor Authentication
According to Verizon’s 2016 Data Breach Investigations Report, 91% of all phishing attacks that happened last year were targeting user credentials, and 63% of all data breaches resulted from weak or stolen passwords. While some of best ways to ensure maximum account data protection are to create a secure password, use only HTTPS websites and carefully study an application’s security features before buying/subscribing, all these might not be enough, when it comes to using remote access software. [Read more…] about Secure Remote Access with Two-Factor Authentication
5 FixMe.IT Tricks & Features You Probably Didn’t Know About
Techinline FixMe.IT was designed for maximum ease of use, so that you could put all the hassle aside and focus on delivering high-quality, fast remote support to your customers instead. You can access most of the vital features via the Expert Toolbar located right above the Chat Panel or from the Remote Desktop Toolbar when working on the remote client’s computer.
However, there are some less obvious, but extremely useful tricks and features that you probably didn’t about. [Read more…] about 5 FixMe.IT Tricks & Features You Probably Didn’t Know About
How to Setup FixMe.IT Unattended Client on Windows 2012 Core Server
Unattended access is one of the key features to be found in a remote desktop application such as Techinline FixMe.IT. It provides you with maximum flexibility and brings ease of mind by letting you connect to a number of remote machines and work on them at any time, from any location, and without the client’s involvement.
Setting up the FixMe.IT Unattended Client on a remote client’s computer is easy. For that, you can either set it up from the Expert toolbar when starting a new support session, or run an installation file on a remote desktop. But what if you need to locally set up unattended access on a Windows 2012 Core server? That’s a bit trickier. Your client should have some advanced Command Line skills to make it happen, so let’s see how it can be done. [Read more…] about How to Setup FixMe.IT Unattended Client on Windows 2012 Core Server