Remote Support Tips, Windows How-To's, Product Tutorials
We’ve recently received several reports from our users concerning errors that occur upon installing the FixMe.IT unattended client on a remote computer. In some cases, the installation generates a fatal.
This issue is known to be caused by an outdated unattended setup setup file that’s incompatible with the recent Windows 10 Creators Update. [Read more…] about Unattended Access Setup Fatal Error: How to Fix It
Techinline FixMe.IT was designed for maximum ease of use, so that you could put all the hassle aside and focus on delivering high-quality, fast remote support to your customers instead. You can access most of the vital features via the Expert Toolbar located right above the Chat Panel or from the Remote Desktop Toolbar when working on the remote client’s computer.
However, there are some less obvious, but extremely useful tricks and features that you probably didn’t about. [Read more…] about 5 FixMe.IT Tricks & Features You Probably Didn’t Know About
Unattended access is one of the key features to be found in a remote desktop application such as Techinline FixMe.IT. It provides you with maximum flexibility and brings ease of mind by letting you connect to a number of remote machines and work on them at any time, from any location, and without the client’s involvement.
Setting up the FixMe.IT Unattended Client on a remote client’s computer is easy. For that, you can either set it up from the Expert toolbar when starting a new support session, or run an installation file on a remote desktop. But what if you need to locally set up unattended access on a Windows 2012 Core server? That’s a bit trickier. Your client should have some advanced Command Line skills to make it happen, so let’s see how it can be done. [Read more…] about How to Setup FixMe.IT Unattended Client on Windows 2012 Core Server
The FixMe.IT remote desktop application provides you with a number of great features and is known for its user-friendliness. For instance, you can easily install unattended access on up to 150 unattended machines, switch between multiple remote support sessions, share sessions with other techs on your team, etc. But what if you’re running a long-time job for one of your clients and need to work on their machine from various locations or workstations? [Read more…] about Stay Connected to Your Clients from Any Location with FixMe.IT Unattended Access
Unattended access is a time saving feature when it comes to managing remote computers without the client being present at their desktop. With a single FixMe.IT license, you can easily access and manage up to 150 workstations by installing the Unattended Client on each machine. Here’s a video tutorial describing the two ways to do that.
But what if you want to install the FixMe.IT Unattended Client on multiple remote computers at once rather than doing it manually on each individual machine? [Read more…] about How to Install FixMe.IT Unattended Client on Multiple Remote Machines
At Techinline we’re passionate about constantly improving our software in an effort to help you deliver the highest level of service to your customers, and today we’re excited to announce the rollout of a new FixMe.IT version 4.2!
The latest update of our remote desktop tool features a brand new responsive user interface of the Expert application, several useful additions to the unattended client tab, along with some other goodies and bug fixes. Now let’s get a closer look at what’s new. [Read more…] about 4.2 FixMe.IT Version Update: Responsive User Interface And More
