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How to Enhance Your FixMe.IT Account’s Security

September 14, 2016 by Dan Kukarsky

How to Enhance Your FixMe.IT Account’s Security

Keeping customers and their private data secure has always been one of the top priorities for us at Techinline. With that in mind, FixMe.IT was designed to help you deliver the highest level of services while ensuring that all communications between you and your customers stay as secure as possible. However, if you’re looking to further enhance it or gain more control of all incoming and outgoing connections, there are a few tips that we’d like to share.  [Read more…] about How to Enhance Your FixMe.IT Account’s Security

Filed Under: Product Tagged With: Passwords, Security, Two-factor authentication

How to Create Reports on FixMe.IT Remote Support Sessions

June 8, 2016 by Dan Kukarsky

How to Create Reports on FixMe.IT Remote Support Sessions

The ability to run session reports is a vital feature for any remote desktop tool on the market. It allows private IT practitioners to keep track of their own work, and helps CIOs and managers stay up-to-date on how and when the software is used by their teams. Therefore, if there’s something wrong with your organization’s support activity logs you’ll surely know about it.  [Read more…] about How to Create Reports on FixMe.IT Remote Support Sessions

Filed Under: Product, Tips & Tricks Tagged With: Remote Support, Reporting

How to Install FixMe.IT Unattended Client on Multiple Remote Machines

May 19, 2016 by Dan Kukarsky

How to Install FixMe.IT Unattended Client on Multiple Remote Machines

Unattended access is a time saving feature when it comes to managing remote computers without the client being present at their desktop. With a single FixMe.IT license, you can easily access and manage up to 150 workstations by installing the Unattended Client on each machine. Here’s a video tutorial describing the two ways to do that.

But what if you want to install the FixMe.IT Unattended Client on multiple remote computers at once rather than doing it manually on each individual machine?  [Read more…] about How to Install FixMe.IT Unattended Client on Multiple Remote Machines

Filed Under: Product, Tips & Tricks Tagged With: Unattended access

Techinline Announces Product Rebranding

February 8, 2016 by Dan Kukarsky

Techinline Announces Product Rebranding

Today we are excited to officially introduce a modified name of our remote desktop application, formerly known as Techinline Remote Desktop. The new name, FixMe.IT, is part of our recent rebranding effort that perfectly reflects the ease of use, powerful features, seamless connectivity, and other benefits that our remote desktop application delivers to its users. To help you better understand our goals and motives, we’ve prepared a short Q&A below.  [Read more…] about Techinline Announces Product Rebranding

Filed Under: Product Tagged With: Rebranding

Techinline’s Licensing At a Glance: Per-Session Vs. Subscription

November 24, 2015 by Dan Kukarsky

FixMe.IT Per Session Offering Is Being Discontinued

In a previous post we provided you with a brief overview of the key benefits that a Techinline subscription brings to our users. However, a subscription is not the only option available and if you know or expect that your usage volume needs are quite limited, then a Per-Session license might be a more flexible and affordable solution. Let’s consider some of the characteristics of this license type.  [Read more…] about Techinline’s Licensing At a Glance: Per-Session Vs. Subscription

Filed Under: Product Tagged With: Licensing, Subscription

Techinline Subscription Policy At a Glance

October 28, 2015 by Dan Kukarsky

Lately we have been receiving queries from our existing and potential clients asking to explain in detail how Techinline licensing actually works. In this light, we’d like to provide you with an at-a-glance summary of our subscription policy and outline some of the key benefits it brings to our users.  [Read more…] about Techinline Subscription Policy At a Glance

Filed Under: Product Tagged With: Licensing, Subscription

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