The FixMe.IT remote desktop application provides you with a number of great features and is known for its user-friendliness. For instance, you can easily install unattended access on up to 150 unattended machines, switch between multiple remote support sessions, share sessions with other techs on your team, etc. But what if you’re running a long-time job for one of your clients and need to work on their machine from various locations or workstations? [Read more…] about Stay Connected to Your Clients from Any Location with FixMe.IT Unattended Access
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A Sneak Peek Into 4.3 FixMe.IT Version Update
The FixMe.IT development team is always working hard in an effort to improve your experience with the application and help you deliver the highest level of service to your customers, and today we’re happy to introduce a new FixMe.IT version 4.3!
The latest software update includes several enhancements of the unattended access feature, a minor, yet handy addition to the built-in text chat, along with a few other bug fixes. Now let’s take a look at what’s new. [Read more…] about A Sneak Peek Into 4.3 FixMe.IT Version Update
How to Enhance Your FixMe.IT Account’s Security
Keeping customers and their private data secure has always been one of the top priorities for us at Techinline. With that in mind, FixMe.IT was designed to help you deliver the highest level of services while ensuring that all communications between you and your customers stay as secure as possible. However, if you’re looking to further enhance it or gain more control of all incoming and outgoing connections, there are a few tips that we’d like to share. [Read more…] about How to Enhance Your FixMe.IT Account’s Security
How to Create Reports on FixMe.IT Remote Support Sessions
The ability to run session reports is a vital feature for any remote desktop tool on the market. It allows private IT practitioners to keep track of their own work, and helps CIOs and managers stay up-to-date on how and when the software is used by their teams. Therefore, if there’s something wrong with your organization’s support activity logs you’ll surely know about it. [Read more…] about How to Create Reports on FixMe.IT Remote Support Sessions
How to Install FixMe.IT Unattended Client on Multiple Remote Machines
Unattended access is a time saving feature when it comes to managing remote computers without the client being present at their desktop. With a single FixMe.IT license, you can easily access and manage up to 150 workstations by installing the Unattended Client on each machine. Here’s a video tutorial describing the two ways to do that.
But what if you want to install the FixMe.IT Unattended Client on multiple remote computers at once rather than doing it manually on each individual machine? [Read more…] about How to Install FixMe.IT Unattended Client on Multiple Remote Machines
Techinline Announces Product Rebranding
Today we are excited to officially introduce a modified name of our remote desktop application, formerly known as Techinline Remote Desktop. The new name, FixMe.IT, is part of our recent rebranding effort that perfectly reflects the ease of use, powerful features, seamless connectivity, and other benefits that our remote desktop application delivers to its users. To help you better understand our goals and motives, we’ve prepared a short Q&A below. [Read more…] about Techinline Announces Product Rebranding