Remote Support Software Explained
Positive customer experience is vital to a successful tech support (or any) business. Today customers are more demanding than ever. End users requiring remote assistance expect you to connect as fast as possible and do your magic while they can sit back and enjoy their cup of coffee.
Here are three things you should look for in a remote support software that will help improve customer experience. [Read more…] about How Remote Support Software Helps Improve Customer Experience
As a software or service provider you may often need to explain how your product works and provide on-screen instructions to your customers who are sometimes located in a different state or country. For that, you need an easy-to-use and reliable remote desktop solution with powerful screen sharing and other capabilities.
Here’s what makes FixMe.IT an ideal tool for delivering tutorials and online presentations. [Read more…] about Remote Screen Sharing Made Easy: Using FixMe.IT for Tutorials
New to FixMe.IT? Here are the three tips that will help you start off on the right foot with our remote support tool. [Read more…] about Three Cool Things You Should Try With FixMe.IT
Remote support software market is filled with overpriced tools. You may think that the competition has made it hard to find a reliable and cost-effective alternative to TeamViewer or LogMeIn. However, we’ve got you covered. [Read more…] about 4 Compelling Reasons Why You Should Switch to FixMe.IT
According to G2’s Fall 2019 Report for Remote Support Software Market, FixMe.IT was once again recognized as a “High Performer”, as well as featured in the list of top-4 highest rated remote support solutions. [Read more…] about FixMe.IT Named “High Performer”, Recognized as “Easiest to Setup”, “Easiest to Admin” & “Most Implementable” Remote Support Software for SMBs
For many companies, cyber security is important in keeping classified information secure. However, only 38 percent of organizations globally claim they are well equipped to manage a cyber-attack. This leaves 62 percent of companies who are likely inadequately prepared if there were ever a cyber security incident or data breach.
Cyber criminals are on the hunt for personal information, company information, and any other classified data that they can benefit from. Hackers are tapping into company user databases, using phishing attacks, and depending on human error to access this useful information.
Here are some cyber security threats and how businesses can take action in preventing criminals from tapping into classified data. [Read more…] about Top 3 Most Common Cyber Threats and Safety Solutions
