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Safe-Mode Reboot Now Available in Techinline’s Latest 2.5.0 Major Upgrade

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We’re thrilled to announce the release of yet another major Techinline upgrade, 2.5.0, which will be launched tomorrow. The latest version is packed with a number of useful features including a Safe Mode Reboot and Switch User functionality.

What to look for in the latest release:

Reboot Client Into Safe Mode: You are now able to reboot the remote computer into Safe Mode while maintaining an active Techinline session. The remote Client will be automatically reconnected to the support session after the safe mode reboot  is completed. [Read more…] about Safe-Mode Reboot Now Available in Techinline’s Latest 2.5.0 Major Upgrade

How User Feedback Helps Us Improve the Techinline Application

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I’ve been inspired yet again to write another “success story” about the importance of communication between Techinline’s Support team and our valued users, and the essential role this plays in our mutual success.

Several days ago, we were contacted by a user who encountered some strange behavior with mouse movement during a Techinline session. [Read more…] about How User Feedback Helps Us Improve the Techinline Application

Keys To Successful Freelancing – How Remote Desktop Software Can Help

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Remote desktop is an increasingly popular concept for performing a wide range of tasks in an unusual format.  Amongst other things, remote desktop software allows you to be an effective freelancer.

Let’s review some of the key characteristics and advantages of freelancing and see how remote desktop tools can contribute to becoming a successful freelancer! [Read more…] about Keys To Successful Freelancing – How Remote Desktop Software Can Help

New Major Techinline Version 2.1.0 Ready For Launch

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We’re happy to announce that a new major Techinline version, 2.1.0, is set to be released tomorrow. Most importantly, this release will contain the long-awaited and desired “Restart as a Service” feature.

Restart As A Service: When the Client application has been launched without full administrator permissions, the Expert is now offered the option to restart the Client application as a Windows System Service. [Read more…] about New Major Techinline Version 2.1.0 Ready For Launch

Techinline and Anti-Virus Software

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Several Techinline users have recently reported cases of Techinline not being recognized as a trusted application by Norton anti-virus products. We would like to address this issue in greater detail.

Techinline’s components (ie browser plug-ins and executables) are updated after each new major version release, the last of which took place on November 7th. [Read more…] about Techinline and Anti-Virus Software

Techinline’s 2.0 Release – Additional Technical Details about Fixed UI Problems

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Yesterday’s major Techinline release 2.0 contained a number of useful features and enhancements, but as it turns out was also accompanied by some negative technical “side-effects” that were experienced by users on both the Expert and Client ends.

Throughout the day (November 7th), we received reports of the following behavior being encountered by our valued users: [Read more…] about Techinline’s 2.0 Release – Additional Technical Details about Fixed UI Problems