According to G2’s Fall 2019 Report for Remote Support Software Market, FixMe.IT was once again recognized as a “High Performer”, as well as featured in the list of top-4 highest rated remote support solutions.
Apart from that, FixMe.IT has also been named as the second easiest to use, “Easiest to Setup”, “Easiest to Admin”, and “Most Implementable” remote support software for small and medium-sized businesses.
FixMe.IT has managed to achieve these awards by receiving 168 unique customer reviews. FixMe.IT’s ratings were highlighted by Ease of Setup and Ease of Use, which scored 96% each compared to the category average of 93% and 92% respectively, Ease of Admin, which scored 97% compared to the category average of 93%, Quality of Support, which scored 94% compared to the category average of 92%, and Ease of Doing Business With, which scored 94% against the category average of 93%.
According to customers, FixMe.IT stands out from similar tools thanks to its ease of use, connection speed, cost-effectiveness, powerful set of remote desktop features, file transfer, and unattended access capabilities.
Here’s what some of our customers have shared on G2:
This program is stable, easy to use, and has all the features you want that work perfectly without the features you don’t need that continually break. The folks at FixMe.IT are quick to respond to issues, when they actually exist, and release updates accordingly. I’ve used all the major players AND many of the smaller ones in the remote assistance game, but in the end, FixMe.IT is the one I choose to pay for year after year.
– Scott F., Director of IT Services
There are many options available for remote desktop/support out there. FixMe.IT has the perfect balance of simplicity, features, and cost.
– Kyle C., IT Specialist
FixMe.IT has enabled me to save time and money by resolving software issues remotely at a mutually convenient time for both myself and my clients. Other options on the market were just not cost-effective. Thank you FixMe.IT for a great product and service!
– Richard F., Business Owner
Read all customer reviews here, or leave your own review of FixMe.IT.
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