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Remote Support Software That Always Works
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FixMe.IT Gets the Highest Customer Satisfaction Rating on Capterra

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We’re excited to share that FixMe.IT has been rated #1 among fifty other remote support solutions on Gartner’s Capterra. This score is based on overall customer satisfaction with the application’s ease of use, features and functionality, customer support, and its value for money. [Read more…] about FixMe.IT Gets the Highest Customer Satisfaction Rating on Capterra

3 Unattended Access Tips To Improve Your FixMe.IT Experience

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If you’ve already tried connecting to your unattended clients, you’d probably want to know how to do more with FixMe.IT to further improve your unattended support experience. Here are three useful tips that will help you get the most out of FixMe.IT’s unattended access feature. [Read more…] about 3 Unattended Access Tips To Improve Your FixMe.IT Experience

3 Benefits of Using Remote Reboot & Auto-Reconnect

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The ability to reboot the remote computer and automatically reconnect without having to terminate the active session is one of the key features to be found in a remote support tool, such as FixMe.IT.

Here’s how you can benefit from this feature when providing remote support to your customers. [Read more…] about 3 Benefits of Using Remote Reboot & Auto-Reconnect

FixMe.IT 4.5: Clipboard Sharing In Multi-Window Control Mode

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When working on the latest FixMe.IT update, our development team dedicated its greatest effort towards ensuring clipboard sharing privacy in the Multi-Window Control mode. This means that you can share clipboard with only one client at a time, and can’t go to another window and unintentionally paste the same data without copying it again.

Let’s cover a real-life scenario that will help you better understand how clipboard transfer works in the Multi-Window Control mode. [Read more…] about FixMe.IT 4.5: Clipboard Sharing In Multi-Window Control Mode

FixMe.IT 4.5 Version Update: Multi-Window Control Feature Is Here

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We’re thrilled to introduce the FixMe.IT 4.5 version update, which includes the long-awaited Multi-Window Control feature along with several other useful improvements and fixes. Now let’s take a closer look at what’s new and how you can take advantage of these enhancements. [Read more…] about FixMe.IT 4.5 Version Update: Multi-Window Control Feature Is Here