There’s an impressive amount of Windows 10 keyboard shortcuts that provide a much faster access to certain OS features, and chances are you apply most of them in your everyday work. But what if you want to be even more productive and put some of the vital Windows features just a click away by creating a desktop icon for a specific keyboard combination? [Read more…] about How to Create a Desktop Icon for Any Windows Keyboard Shortcut
3 Tips for Better Microsoft Edge Experience
The Windows 10 Anniversary update has brought new accessibility, security and power-efficiency features to Microsoft Edge, making native Windows browsing far more pleasant than it used to be in the glitchy Internet Explorer era. However, if you’re new to Edge, you might find your first experience to be a bit frustrating, especially when trying to change the default Downloads folder or reinstalling the browser after an issue.
Here are some useful tips and tricks for getting the most out of your Microsoft Edge experience. [Read more…] about 3 Tips for Better Microsoft Edge Experience
Building Soft Skills for Remote IT Support
Everything is customer-centric nowadays. Marketing and sales people have all the tools and technology at their disposal to make customers’ experience better. However, they understand the need to build soft skills first before jumping in the never-ending customer hunt, and try to polish them whenever possible.
IT professionals do have all the technology at hand, too. But when it comes to remote IT/helpdesk support, many often forget that developing soft skills is no less important than just being a computer guru and fixing issues.
So, what are these soft skills that can make an IT support tech stand out? [Read more…] about Building Soft Skills for Remote IT Support
Why Should You Upgrade to Windows 10
With Microsoft continuing to aggressively push Windows 10 update at its users, many of them remain persistent, doing everything they can to postpone migration until the time is right. Why is it worth upgrading to the latest version when Windows 7 provides me with all the stuff I need to get the job done?
Well, that’s a good question. But let’s be realistic about this one: it’s no longer the question of “why”, but “when”. Windows 10 is actively grabbing its market share, and it will continue to do so. According to one of the latest company releases, the new OS is now on 300 million active devices. On top of that, there’s not much time left to upgrade for free, as the offer stands until July 29. [Read more…] about Why Should You Upgrade to Windows 10
Reliable Remote Support Tool for Any Small IT Business
Small businesses and private IT practitioners offering support services to those in need are often in search of a remote desktop tool that would fit quite a number of technical requirements, boast a wide set of vital features, and come at a reasonable price. Most widely-used remote access applications are not always that cost-effective, while free does not necessarily mean better.
However, there’s always a solution for your small remote support business.
[Read more…] about Reliable Remote Support Tool for Any Small IT Business
How to Create a Secure Password
There’s a number of great password manager solutions available nowadays, making it less painful to memorize every single symbol combination for a zillion websites that you’re registered on. However, it’s still common to neglect two of the most important rules of Internet security: ‘don’t be too obvious’ and ‘don’t reuse the same password’.
With a pair of notable remote support tools being hit by cyber-attacks in the recent days, we wanted to take a moment and share some of the best practices on how to improve the strength of your passwords and reduce the risk of unauthorized access to your account. [Read more…] about How to Create a Secure Password