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Remote Support Software Explained

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Remote Support Software That Always Works
Techinline Blog

Dan Kukarsky

Why Should You Upgrade to Windows 10

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With Microsoft continuing to aggressively push Windows 10 update at its users, many of them remain persistent, doing everything they can to postpone migration until the time is right. Why is it worth upgrading to the latest version when Windows 7 provides me with all the stuff I need to get the job done?

Well, that’s a good question. But let’s be realistic about this one: it’s no longer the question of “why”, but “when”. Windows 10 is actively grabbing its market share, and it will continue to do so. According to one of the latest company releases, the new OS is now on 300 million active devices. On top of that, there’s not much time left to upgrade for free, as the offer stands until July 29.  [Read more…] about Why Should You Upgrade to Windows 10

Reliable Remote Support Tool for Any Small IT Business

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Small businesses and private IT practitioners offering support services to those in need are often in search of a remote desktop tool that would fit quite a number of technical requirements, boast a wide set of vital features, and come at a reasonable price. Most widely-used remote access applications are not always that cost-effective, while free does not necessarily mean better.

However, there’s always a solution for your small remote support business.

[Read more…] about Reliable Remote Support Tool for Any Small IT Business

How to Create a Secure Password

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There’s a number of great password manager solutions available nowadays, making it less painful to memorize every single symbol combination for a zillion websites that you’re registered on. However, it’s still common to neglect two of the most important rules of Internet security: ‘don’t be too obvious’ and ‘don’t reuse the same password’.

With a pair of notable remote support tools being hit by cyber-attacks in the recent days, we wanted to take a moment and share some of the best practices on how to improve the strength of your passwords and reduce the risk of unauthorized access to your account.  [Read more…] about How to Create a Secure Password

Discover Flexibility for Your Business with FixMe.IT’s Dual Licensing Model

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Are you a small business looking for a cost-effective solution suitable for ad-hoc remote support services? We’ve got something for you. Unlike many vendors that offer subscription-based products only, Techinline FixMe.IT delivers the flexibility you need with its unique per-session licensing. This type of license allows you to purchase a dedicated session bundle and use it when you please, for an unlimited period of time. And as the business grows bigger, you can always switch to a subscription to better serve your customers’ needs.

Still hesitating? We’ve got a real-life story, too.  [Read more…] about Discover Flexibility for Your Business with FixMe.IT’s Dual Licensing Model

How to Create Reports on FixMe.IT Remote Support Sessions

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The ability to run session reports is a vital feature for any remote desktop tool on the market. It allows private IT practitioners to keep track of their own work, and helps CIOs and managers stay up-to-date on how and when the software is used by their teams. Therefore, if there’s something wrong with your organization’s support activity logs you’ll surely know about it.  [Read more…] about How to Create Reports on FixMe.IT Remote Support Sessions

Improve Your Customer Support & Host Online Trainings with FixMe.IT

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How much time do you usually need to connect to a remote client? Whatever the figure is, FixMe.IT can do it in a matter of seconds, allowing you to provide quick remote assistance when needed. Apart from delivering fast remote support to customers, FixMe.IT can be used in a variety of ways that let you save time, costs, and valuable resources. Many of our customers utilize the application to organize remote training sessions and online demos. Take ICT Bureau, a UK-based developer of domiciliary software, as an example.  [Read more…] about Improve Your Customer Support & Host Online Trainings with FixMe.IT