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Bug fixing

Windows 10 Creators Update: A Tiny Change That May Affect Some Applications

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Good news, everyone: Windows 10 Creators Update has been officially released today, and it’s now available for download on the Microsoft website. The new version adds a handful of new features and improvements to the operating system, including Windows Ink and advanced security settings, and is reported to be the most significant Windows 10 update as of yet.

However, there’s still a fly in the ointment. Windows developers, beware (actually, end users should be aware of this, too). [Read more…] about Windows 10 Creators Update: A Tiny Change That May Affect Some Applications

A Sneak Peek Into 4.3 FixMe.IT Version Update

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The FixMe.IT development team is always working hard in an effort to improve your experience with the application and help you deliver the highest level of service to your customers, and today we’re happy to introduce a new FixMe.IT version 4.3!

The latest software update includes several enhancements of the unattended access feature, a minor, yet handy addition to the built-in text chat, along with a few other bug fixes. Now let’s take a look at what’s new.  [Read more…] about A Sneak Peek Into 4.3 FixMe.IT Version Update

4.2 FixMe.IT Version Update: Responsive User Interface And More

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At Techinline we’re passionate about constantly improving our software in an effort to help you deliver the highest level of service to your customers, and today we’re excited to announce the rollout of a new FixMe.IT version 4.2!

The latest update of our remote desktop tool features a brand new responsive user interface of the Expert application, several useful additions to the unattended client tab, along with some other goodies and bug fixes. Now let’s get a closer look at what’s new.  [Read more…] about 4.2 FixMe.IT Version Update: Responsive User Interface And More

Ctrl-Alt-Delete Feature Added in Techinline’s 2.5.1 Release

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More good news from Techinline’s “Development Front” – we have released yet another upgrade over the past weekend which includes the ability to send a Ctrl-Alt-Del command. This feature is available on all Operating Systems supported by Techinline and can be executed in the following two ways: [Read more…] about Ctrl-Alt-Delete Feature Added in Techinline’s 2.5.1 Release

How User Feedback Helps Us Improve the Techinline Application

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I’ve been inspired yet again to write another “success story” about the importance of communication between Techinline’s Support team and our valued users, and the essential role this plays in our mutual success.

Several days ago, we were contacted by a user who encountered some strange behavior with mouse movement during a Techinline session. [Read more…] about How User Feedback Helps Us Improve the Techinline Application

Techinline’s 2.0 Release – Additional Technical Details about Fixed UI Problems

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Yesterday’s major Techinline release 2.0 contained a number of useful features and enhancements, but as it turns out was also accompanied by some negative technical “side-effects” that were experienced by users on both the Expert and Client ends.

Throughout the day (November 7th), we received reports of the following behavior being encountered by our valued users: [Read more…] about Techinline’s 2.0 Release – Additional Technical Details about Fixed UI Problems