We’re excited to share that FixMe.IT has been rated #1 among fifty other remote support solutions on Gartner’s Capterra. This score is based on overall customer satisfaction with the application’s ease of use, features and functionality, customer support, and its value for money. [Read more…] about FixMe.IT Gets the Highest Customer Satisfaction Rating on Capterra
5 Tips to Organize Remote IT Support for Your Small Business
Whether you’re the CEO of a startup that’s been overwhelmed by requests from new clients or the IT director of a small firm whose tech infrastructure is maxed out, you need better technology solutions, stat. However, incorporating and maintaining the right solutions to solve the right problems in your business can be a challenge. [Read more…] about 5 Tips to Organize Remote IT Support for Your Small Business
Unable to Run or Use FixMe.IT Client App – How to Fix It
In the recent weeks we’ve received several reports concerning an unexpected error, which occurs when running the FixMe.IT Client app or attempting to generate a new ID.
One user has reported that their client was unable to start the application after downloading and running the installation file. Another user has said their client failed to obtain the Client ID upon running the app – the Client ID box disappeared very quickly and the number itself became invalid. [Read more…] about Unable to Run or Use FixMe.IT Client App – How to Fix It
3 Ways to Use FixMe.IT In Education
With the rise in online learning and BYOD, remote desktop software has become an essential part of every educational organization’s toolset. Dozens of institutions, including University of Kentucky, University of California San Diego, Lourdes University and many others, rely on FixMe.IT to provide remote assistance to their staff and students, as well as conduct online training sessions and presentations.
And here’s how you can benefit from it, too. [Read more…] about 3 Ways to Use FixMe.IT In Education
How to Remove (and Reinstall) Default Windows 10 Apps
Windows 10 comes with a variety of built-in apps that are accessible from the All Apps view in the Start menu. Although these apps don’t take up too much space on your computer, you might want to remove some of them just for the sake of decluttering your Start menu. [Read more…] about How to Remove (and Reinstall) Default Windows 10 Apps
3 Unattended Access Tips To Improve Your FixMe.IT Experience
If you’ve already tried connecting to your unattended clients, you’d probably want to know how to do more with FixMe.IT to further improve your unattended support experience. Here are the three useful tips that will help you get the most out of FixMe.IT’s unattended access feature. [Read more…] about 3 Unattended Access Tips To Improve Your FixMe.IT Experience