Remote Support Software Explained
Now is the time of great change for every business around the world. Since the coronavirus outbreak, more and more companies are switching from office to remote work in order to prevent further spreading of the infection.
With that, business owners should be focused on ensuring that their employees stay connected, and implementing the right tools to support the newly established remote workspace. [Read more…] about Switching from Office to Remote Work? Here’s How FixMe.IT Can Help
Positive customer experience is vital to a successful tech support (or any) business. Today customers are more demanding than ever. End users requiring remote assistance expect you to connect as fast as possible and do your magic while they can sit back and enjoy their cup of coffee.
Here are three things you should look for in a remote support software that will help improve customer experience. [Read more…] about How Remote Support Software Helps Improve Customer Experience
From providing the ability to support customers or employees to accessing office machines on the go, remote desktop software plays an important role in any organization’s day-to-day work life. Finding the right solution, however, especially when your business is constrained by a limited budget, may be intimidating. That’s probably why many small businesses choose free remote desktop tools, such as Windows Remote Desktop or TeamViewer Personal, to remotely access Windows devices. [Read more…] about Best Remote Desktop Alternative for SMBs in 2019
Remote Desktop Connection (RDC, or Remote Desktop) is a technology that allows you to connect to a remote computer over the Internet or a local network and control that computer as if you were sitting right in front of it. [Read more…] about What Is Remote Desktop Connection?
With 2017 coming close, now is that traditional moment we seize to draw conclusions, come up with new year resolutions and try to predict what’s coming next. Even though there’s been only one fundamental shift this year, one could hardly argue that 2016 hasn’t been tough for some of the remote desktop software vendors – take the massive hack of Teamviewer accounts as an example.
Now let’s take a farewell look at the four key remote desktop industry trends of the outgoing year. [Read more…] about 2016 in Review: Top 4 Remote Desktop Industry Trends of the Year
2016 is just around the corner and now is that traditional moment we always seize to predict what’s next, as well as to sum up what we’ve seen this year. Fortunately, the remote desktop industry hasn’t experienced any fundamental disturbances in 2015. However, there are five key industry trends that we at Techinline would like to highlight in this post and share with our users. [Read more…] about Top Five Remote Desktop Industry Trends of 2015
