Remote Desktop Connection (RDC, or Remote Desktop) is a technology that allows you to connect to a remote computer over the Internet or a local network and control that computer as if you were sitting right in front of it.
Remote Desktop Connection Explained
Basically, remote desktop connection works by redirecting the information from one computer to another. The person who wants to access a remote machine needs to install a client application, which facilitates the transition.
On Microsoft Windows, for instance, you can take control of a remote computer through Windows Remote Desktop – a remote desktop tool based on the company’s proprietary Remote Desktop Protocol (RDP).
The remote desktop application tells the RDP to send information to a new location and then translates the RDP data into corresponding graphics information for display on your local screen. As a result, you’re able to interact with a remote computer as if it were a local machine.
With that, remote desktop software allows you to:
- Access your home computer from any location
- Connect to your workstation while traveling
- Host online presentations and demonstrations
- Fix computer issues remotely
- Help friends and family with their computer problems when you’re miles away from home
Best Remote Desktop Software of 2019
Let’s be honest: proprietary remote desktop services, such as Windows, Chrome, or Apple Remote Desktop, deliver limited capabilities when it comes to supporting users and fixing computer issues remotely. For example, if you’re planning to start your own technical support practice, then you need to look elsewhere.
With so many options out there, choosing the right remote desktop software for your needs may seem hard. But it doesn’t have to be like that. Business software review platforms (Capterra, G2Crowd, and others) have made it easy for both companies and individuals to find trusted, reliable solutions that are highly rated by other IT professionals.
Based on 300 independent user reviews, Techinline’s FixMe.IT is currently ranked as the number one remote desktop/remote support software on Gartner’s Capterra among dozens of similar solutions. FixMe.IT is a lightweight, easy-to-use, and budget-friendly alternative to free, built-in services that allows you to connect to any remote computer in three simple steps and provide both on-demand and unattended support from any location.
Check out how easy it is to connect to any remote desktop with FixMe.IT, and be sure to try it free by clicking the green button below the video!