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Remote Desktop Keeps Freezing on Windows 10: How to Fix It

January 8, 2021 by Dan Kukarsky

Remote Desktop Keeps Freezing on Windows 10

Have you ever encountered a problem where the Remote Desktop session randomly freezes on Windows 10? Reportedly, this issue can be attributed to using the UDP protocol instead of TCP. [Read more…] about Remote Desktop Keeps Freezing on Windows 10: How to Fix It

Filed Under: Microsoft Windows, Windows Tips & Tricks Tagged With: RDP, Remote desktop

VPN vs Remote Desktop: What’s the Difference?

June 18, 2020 by Dan Kukarsky

VPN vs Remote Desktop

“Do I need a VPN for remote desktop?” “Is VPN safer than RDP?” “Which one is faster?” These are some of the questions users keep asking on Google and various IT forums. Either of these two might serve as the right solution for your needs. However, the most important thing you should know about VPN and RDP is that they are, essentially, two different technologies.

In this article, we’d like to address some of the questions and misconceptions novice users might have about VPN and RDP, and help you make the right choice. [Read more…] about VPN vs Remote Desktop: What’s the Difference?

Filed Under: Remote Desktop Industry Tagged With: Remote desktop, VPN

The Future of Remote Desktop Support

July 24, 2015 by Serge Soroka

Remote Desktop Sessions

The era of the in-house tech support may be drawing to a close. Thanks to the advent of better, scalable, and more reliable remote IT support tools, many experts believe that the outsourcing of critical IT projects will soon become standard in diverse industries.

[Read more…] about The Future of Remote Desktop Support

Filed Under: Remote Desktop Industry, Remote IT Support Tagged With: Remote desktop, Remote Support

Types of Tech Support — Is Remote Access Right for You?

June 29, 2015 by Serge Soroka

Remote Support Apps

Remote Desktop Technology Among The Best IT Support Tools

Any Bay Area company that uses modern technology will need some type of technical support, such as remote desktop software. Between networking, establishing and maintaining servers, and troubleshooting wireless connections, many features may be difficult for “technologically challenged” managers and entrepreneurs to handle. Given that reality, which type of support is best for your company? [Read more…] about Types of Tech Support — Is Remote Access Right for You?

Filed Under: Remote IT Support Tagged With: IT support, remote access, Remote assistance, Remote desktop, Remote Support, Tech support

Understanding Geolocation and Its Uses

June 23, 2015 by Serge Soroka

Discussing Location-Specific Data

Geolocation technologies include a range of solutions targeted at using a consumer’s location-specific data to influence behaviors. For the retail industry, this means sending accurately timed messages to individuals in the area. In other industries, this process can deter theft or even help optimize the efficiency of your remote desktop application.

[Read more…] about Understanding Geolocation and Its Uses

Filed Under: Communication & Support Tagged With: Geolocation, GPS, IT support, Remote desktop, Remote Support, retail

The Benefits of Using Remote Support Tools

March 19, 2015 by Serge Soroka

Remote Desktop Software

Remote support tools allow IT professionals to quickly fix computer problems and avoid unnecessary travel. Remote access software allows IT pros to remotely access a client’s computer either on-demand or in their absence.

Here are five key benefits of using remote support software to solve tech problems and save money.

[Read more…] about The Benefits of Using Remote Support Tools

Filed Under: Remote IT Support Tagged With: IT support, IT support tools, remote access, remote access software, Remote desktop, Remote desktop software, Remote Support, Tech support

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