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Remote Desktop Keeps Freezing on Windows 10: How to Fix It

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Have you ever encountered a problem where the Remote Desktop session randomly freezes on Windows 10? Reportedly, this issue can be attributed to using the UDP protocol instead of TCP.

Given that there has been no official fix for this problem, there’s no guarantee that switching to TCP will fully prevent RDP from freezing. However, there is no harm in trying.

Here are three methods that may help you unfreeze RDP on Windows 10.

Warning: exercise caution when modifying the Windows Registry. Do not change any registry keys unless instructed to do so. Incorrectly editing the registry may cause system-wide problems that will require performing a clean reinstall of the OS.

Fix RDP freezing via Command Prompt

  1. Run Command Prompt as administrator on the client machine.
  2. Run the following command: reg add “HKLM\software\policies\microsoft\windows nt\Terminal Services\Client” /v fClientDisableUDP /d 1 /t REG_DWORD
  3. Restart the client machine.


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Fix RDP freezing via Registry Editor

  1. On the client machine, press Win+R to open the Run box. Type in regedit and click OK.
  2. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsNT\Terminal Services\Client.
  3. Right-click the Client folder and select New > DWORD (32-bit) value.
  4. Name the new DWORD as fClientDisableUDP. Set the Value data to 1, Base to Decimal.
  5. Reboot the client machine.

Fix RDP freezing via Group Policy Editor

  1. Press Win+R to open the Run box. Run gpedit.msc.
  2. Navigate to Computer Configuration > Administrative templates > Windows components > Remote Desktop Services > Remote Desktop Connection client.
  3. Enable the Turn off UDP on client setting.

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