Let’s say you’re supporting a client that’s connected to a terminal server, and you need to switch to another user connected to that terminal server. If you start switching users in the same way that you usually do when working on a terminal server, you’ll immediately lose view of the remote session. However, there are two workarounds that can help you get the job done without losing the session. [Read more…] about How to Switch Users on Terminal Server with FixMe.IT
Tips & Tricks
5 Tips to Organize Remote IT Support for Your Small Business
Whether you’re the CEO of a startup that’s been overwhelmed by requests from new clients or the IT director of a small firm whose tech infrastructure is maxed out, you need better technology solutions, stat. However, incorporating and maintaining the right solutions to solve the right problems in your business can be a challenge. [Read more…] about 5 Tips to Organize Remote IT Support for Your Small Business
How to Remove (and Reinstall) Default Windows 10 Apps
Windows 10 comes with a variety of built-in apps that are accessible from the All Apps view in the Start menu. Although these apps don’t take up too much space on your computer, you might want to remove some of them just for the sake of decluttering your Start menu. [Read more…] about How to Remove (and Reinstall) Default Windows 10 Apps
3 Unattended Access Tips To Improve Your FixMe.IT Experience
If you’ve already tried connecting to your unattended clients, you’d probably want to know how to do more with FixMe.IT to further improve your unattended support experience. Here are three useful tips that will help you get the most out of FixMe.IT’s unattended access feature. [Read more…] about 3 Unattended Access Tips To Improve Your FixMe.IT Experience
How to Build DMG Files for Windows-Based Applications on Linux
When working on the macOS version of a new product, our development team was looking for a solution that would allow them to create custom DMG installers for each client. Since the product’s API is based on Microsoft Azure Service Fabric, and there are no Windows-based tools that would meet the criteria for API compatibility and scalability, our team decided to look elsewhere. And here’s where a Linux-based solution came to help. [Read more…] about How to Build DMG Files for Windows-Based Applications on Linux
How to Avoid Windows 10 Login Screen Loop After Fall Creators Update
Some users have recently reported that they get stuck on the Windows 10 login screen when attempting to remotely access a machine running on Windows 10 Fall Creators Update (1709). Every time they enter the Windows credentials, they’re able to see the remote desktop for a second or two, but then get immediately logged out and have to type in the password again and again. [Read more…] about How to Avoid Windows 10 Login Screen Loop After Fall Creators Update