If the remote user has two or more monitors connected to their machine, all of them will show up on your local desktop in a single window by default. To choose an individual monitor to work with, you can take advantage of FixMe.IT’s multi-display tool. But what if you also have multiple displays connected to your workstation, and you want the remote monitors spanned across them? [Read more…] about How to Span Multiple Remote Displays across Your Local Monitors with FixMe.IT
Tips & Tricks
How to Enable “Run as a Different User” Option in Windows 10
By default, Windows 10 doesn’t allow you to run an app as a different user from Start Menu. But what if you need to add it on a remote user’s computer or your own machine? Here’s a quick workaround that will help you enable this option with a simple registry edit. [Read more…] about How to Enable “Run as a Different User” Option in Windows 10
How to Switch Users on Terminal Server with FixMe.IT
Let’s say you’re supporting a client that’s connected to a terminal server, and you need to switch to another user connected to that terminal server. If you start switching users in the same way that you usually do when working on a terminal server, you’ll immediately lose view of the remote session. However, there are two workarounds that can help you get the job done without losing the session. [Read more…] about How to Switch Users on Terminal Server with FixMe.IT
5 Tips to Organize Remote IT Support for Your Small Business
Whether you’re the CEO of a startup that’s been overwhelmed by requests from new clients or the IT director of a small firm whose tech infrastructure is maxed out, you need better technology solutions, stat. However, incorporating and maintaining the right solutions to solve the right problems in your business can be a challenge. [Read more…] about 5 Tips to Organize Remote IT Support for Your Small Business
How to Remove (and Reinstall) Default Windows 10 Apps
Windows 10 comes with a variety of built-in apps that are accessible from the All Apps view in the Start menu. Although these apps don’t take up too much space on your computer, you might want to remove some of them just for the sake of decluttering your Start menu. [Read more…] about How to Remove (and Reinstall) Default Windows 10 Apps
3 Unattended Access Tips To Improve Your FixMe.IT Experience
If you’ve already tried connecting to your unattended clients, you’d probably want to know how to do more with FixMe.IT to further improve your unattended support experience. Here are three useful tips that will help you get the most out of FixMe.IT’s unattended access feature. [Read more…] about 3 Unattended Access Tips To Improve Your FixMe.IT Experience