Remote access trojans have become a common problem in the recent years. They are hard to detect, they pose a real threat to users’ online privacy, and tend to mimic commercial remote desktop software that, in most cases, doesn’t serve to perform any kinds of criminal activities. Here’s a short overview of RAT’s nature and a quick guide to removing malware from an infected computer. [Read more…] about What’s a Remote Access Trojan and How to Remove It Remotely
Remote IT Support
Breaking Down Tech Generalist vs. Tech Specialist
IT professionals typically decide whether to become generalists or specialists early in their careers. Either of these career paths can be successful, but there are notable differences between the two. Whether you’re hiring for your company or looking to outsource critical IT tasks, take some time now to understand and appreciate the subtle distinctions between these types of professionals in the IT support tools they provide. [Read more…] about Breaking Down Tech Generalist vs. Tech Specialist
The Future of Remote Desktop Support
The era of the in-house tech support may be drawing to a close. Thanks to the advent of better, scalable, and more reliable remote IT support tools, many experts believe that the outsourcing of critical IT projects will soon become standard in diverse industries.
Types of Tech Support — Is Remote Access Right for You?
Remote Desktop Technology Among The Best IT Support Tools
Any Bay Area company that uses modern technology will need some type of technical support, such as remote desktop software. Between networking, establishing and maintaining servers, and troubleshooting wireless connections, many features may be difficult for “technologically challenged” managers and entrepreneurs to handle. Given that reality, which type of support is best for your company? [Read more…] about Types of Tech Support — Is Remote Access Right for You?
The Benefits of Using Remote Support Tools
Remote support tools allow IT professionals to quickly fix computer problems and avoid unnecessary travel. Remote access software allows IT pros to remotely access a client’s computer either on-demand or in their absence.
Here are five key benefits of using remote support software to solve tech problems and save money.
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Most IT Pros Enjoy Telecommuting, but Employers Benefit Too
The Benefits of Telecommuting
The internet has forever changed the way that the IT industry works. Every year, growing numbers of people choose to work from home as IT professionals, customer service agents, technical writers and coders, and more using remote desktop software.
[Read more…] about Most IT Pros Enjoy Telecommuting, but Employers Benefit Too