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FixMe.IT Remote Support Software

Remote Desktop Industry

Chrome Remote Desktop Review: The Pros & Cons

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Chrome Remote Desktop is one of the most popular remote access applications available for free. It’s quick to set up, it’s easy to use and provides a stable connection between remote computers.

Chrome Remote Desktop is more than enough if all you need is connecting to your own devices now and then, or helping a family member or a friend with a quick computer fix.

But what if you’re starting out an IT support business of your own and need to assist a larger number of clients outside your network? Will Chrome Remote Desktop suffice? [Read more…] about Chrome Remote Desktop Review: The Pros & Cons

3 Main Reasons Why FixMe.IT Isn’t Free

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We’re often asked by prospects if there’s a version of the FixMe.IT remote support application that’s free for personal or limited business use. The answer is always the same: there isn’t and there will never be. And here’s why we’ve never had plans to make a free version of our product. [Read more…] about 3 Main Reasons Why FixMe.IT Isn’t Free

Cloud-Based vs. On-Premise Remote Support Software

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So, you’re looking for a remote support tool for your business and wondering if you should go cloud, or purchase an on-premise (or self-hosted) remote desktop solution. In this article, we’re going to help you make the right decision and choose what’s best for your remote support needs. [Read more…] about Cloud-Based vs. On-Premise Remote Support Software

The Pros & Cons of Using Windows Remote Desktop

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Windows Remote Desktop is one of the go-to proprietary services for those managing a few remote computers on the same network. It’s free, and it’s very easy to set up and use.

But what if you need to support a larger number of clients outside your network? Will RDP be enough for that? Are there any substantial feature limitations?

Let’s dive into the pros and cons of using Windows Remote Desktop and investigate. [Read more…] about The Pros & Cons of Using Windows Remote Desktop

Most Important Remote Desktop Features: The Complete List

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So, you’re searching for a remote support tool and you want it to be cost-effective and packed with lots of handy features.

Let’s be clear: in fact, you don’t have to pay thousands of dollars to get the Swiss Army knife of all tools, as there’s a limited number of vital remote desktop features that your app of choice should include to deliver real value to your business and customers.

Here’s a checklist of 12 most important features to look for in a remote desktop application.  [Read more…] about Most Important Remote Desktop Features: The Complete List

2016 in Review: Top 4 Remote Desktop Industry Trends of the Year

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With 2017 coming close, now is that traditional moment we seize to draw conclusions, come up with new year resolutions and try to predict what’s coming next. Even though there’s been only one fundamental shift this year, one could hardly argue that 2016 hasn’t been tough for some of the remote desktop software vendors – take the massive hack of Teamviewer accounts as an example.

Now let’s take a farewell look at the four key remote desktop industry trends of the outgoing year.  [Read more…] about 2016 in Review: Top 4 Remote Desktop Industry Trends of the Year