We’ve written a lot about remote tech support scams in the past few years. As a leading remote desktop software vendor, we believe that it’s our duty to inform you about new cases and to ban those who misuse our application for fraudulent purposes. [Read more…] about Main Types of Remote Tech Support Scams: How to Recognize & Avoid Them
Local Taskbar Won’t Hide During Remote Desktop Session: How to Fix It
According to reports, Windows users are sometimes unable to access the remote taskbar when connected to a remote desktop in fullscreen mode. In some cases, the user’s local taskbar may appear in the foreground, which prevents them from accessing the remote taskbar. [Read more…] about Local Taskbar Won’t Hide During Remote Desktop Session: How to Fix It
How to Connect to Any Computer Remotely with FixMe.IT
Looking for a tool that provides a quick way to troubleshoot any PC remotely? We’ve got you covered! FixMe.IT allows you to connect to any remote computer in a matter of seconds. [Read more…] about How to Connect to Any Computer Remotely with FixMe.IT
How to Disable Windows 10 Password Prompt on Wakeup
There’s no doubt that entering a password to unlock your computer is one of the many ways to keep your data secure. However, if you’re the only person using the machine, those password prompts you receive after waking it up from sleep may become annoying. [Read more…] about How to Disable Windows 10 Password Prompt on Wakeup
How to Permanently Install FixMe.IT Client App on a Remote Computer
FixMe.IT provides remote users with an easy way to request tech support via a web browser. All they need to do is to run fixme.it in the address bar, download and run the temporary, lightweight client app which generates a unique 6-digit ID, and pass it along to you.
But what if you support this user on a regular basis, or manage a large number of users who don’t even have administrative rights?
In such cases, directing the remote user to fixme.it each time they require assistance would just complicate your work.
So, is there a way to simplify starting and conducting support sessions with your remote clients? The answer is yes! [Read more…] about How to Permanently Install FixMe.IT Client App on a Remote Computer
How to Transfer Files Remotely with FixMe.IT
File transfer is one of the most important features to be found in a remote support tool. It allows you to instantly exchange files or folders with the remote user or access your own files from anywhere, and thus spares you the trouble of using any third-party tools.
With FixMe.IT, remote file transfer becomes a breeze. You don’t need to set anything up or read any complex manuals. It works exactly the same way as it does on your local desktop. [Read more…] about How to Transfer Files Remotely with FixMe.IT