Retaining control of the remote computer is crucial when providing technical support. To ensure that there’s no conflict when both parties start using the remote mouse, SetMe offers a unique built-in mechanism that prevents unwanted user interference. [Read more…] about Seamlessly Control the Remote Mouse with Zero User Interference
Introducing New Options for Flexible Seat Management
Today, we have introduced an important update which will allow you to conveniently and cost-effectively manage the purchased seats within a multi-user environment. Here’s a detailed overview of what’s changed and how you can benefit from these changes. [Read more…] about Introducing New Options for Flexible Seat Management
Streamline Your Connections with SetMe’s Installable Client App
Did you know that the most straightforward and convenient way to support your clients is by using SetMe’s installable app? You can easily download and install it on a remote Windows or Mac computer, which will save you time and effort when supporting regular customers or connecting to non-tech savvy users. [Read more…] about Streamline Your Connections with SetMe’s Installable Client App
LogMeIn Alternative: 5 Reasons Why You Should Try FixMe.IT
Looking for a reasonably priced, reliable LogMeIn alternative that would meet your needs for remote support? With its extensive feature set, flexible pricing and ease of use, FixMe.IT might just be the right fit. Here’s how you can benefit from switching to FixMe.IT, one of the top-rated remote support applications on Gartner’s Capterra. [Read more…] about LogMeIn Alternative: 5 Reasons Why You Should Try FixMe.IT
Disable Remote Input with SetMe
As we continue to design and build exciting new features, we’re also taking the time to pull back the curtain on some of the most important enhancements that will help significantly improve your remote support experience. Another recent addition is the ability to lock the remote mouse and keyboard for the duration of your connection. [Read more…] about Disable Remote Input with SetMe
New Feature: Red Frame around the Remote Screen
Another handy new feature is a red frame that will appear around the remote user’s screen as soon as you’re connected to their computer. Read on to learn more about this feature and how it can benefit the remote user. [Read more…] about New Feature: Red Frame around the Remote Screen