Remote Support Software Explained
Did you know that FixMe.IT saves not only money, but also your and your client’s hard drive space?
At Techinline, we’re committed to constantly improving our software. That’s why our development team has put a great effort in making FixMe.IT one of the most lightweight remote support tools on the market and will continue to downsize both applications in the future. [Read more…] about Save Your & Your Client’s Hard Drive Space with FixMe.IT
Let’s say you’re supporting a client that’s connected to a terminal server, and you need to switch to another user connected to that terminal server. If you start switching users in the same way that you usually do when working on a terminal server, you’ll immediately lose view of the remote session. However, there are two workarounds that can help you get the job done without losing the session. [Read more…] about How to Switch Users on Terminal Server with FixMe.IT
We’re excited to share that FixMe.IT has been rated #1 among fifty other remote support solutions on Gartner’s Capterra. This score is based on overall customer satisfaction with the application’s ease of use, features and functionality, customer support, and its value for money. [Read more…] about FixMe.IT Gets the Highest Customer Satisfaction Rating on Capterra
If you’ve already tried connecting to your unattended clients, you’d probably want to know how to do more with FixMe.IT to further improve your unattended support experience. Here are three useful tips that will help you get the most out of FixMe.IT’s unattended access feature. [Read more…] about 3 Unattended Access Tips To Improve Your FixMe.IT Experience
The ability to reboot the remote computer and automatically reconnect without having to terminate the active session is one of the key features to be found in a remote support tool, such as FixMe.IT.
Here’s how you can benefit from this feature when providing remote support to your customers. [Read more…] about 3 Benefits of Using Remote Reboot & Auto-Reconnect
We’re thrilled to introduce the FixMe.IT 4.5 version update, which includes the long-awaited Multi-Window Control feature along with several other useful improvements and fixes. Now let’s take a closer look at what’s new and how you can take advantage of these enhancements. [Read more…] about FixMe.IT 4.5 Version Update: Multi-Window Control Feature Is Here
