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Remote Support Software Explained

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Types of Tech Support — Is Remote Access Right for You?

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Remote Desktop Technology Among The Best IT Support Tools

Any Bay Area company that uses modern technology will need some type of technical support, such as remote desktop software. Between networking, establishing and maintaining servers, and troubleshooting wireless connections, many features may be difficult for “technologically challenged” managers and entrepreneurs to handle. Given that reality, which type of support is best for your company? [Read more…] about Types of Tech Support — Is Remote Access Right for You?

Understanding Geolocation and Its Uses

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Discussing Location-Specific Data

Geolocation technologies include a range of solutions targeted at using a consumer’s location-specific data to influence behaviors. For the retail industry, this means sending accurately timed messages to individuals in the area. In other industries, this process can deter theft or even help optimize the efficiency of your remote desktop application.

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Moving Beyond Passwords as a Means of Security

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Passwords Becoming Passé

Psst! If you’ve been using “123456” or “password” as your security passwords on your computer or for your IT software, you may want to rethink your strategy.

According to a data breach security report from Verizon, about two-thirds of all breaches in 2014 were due to weak or stolen passwords. In fact, password management is one of the biggest threats to online security. In response, many companies have been exploring solutions that could take passwords entirely out of the picture. Sounds impossible? Welcome to the future of security. Here are just a few of the solutions being considered:

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IT Certifications That Matter

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Insight from experts at Techinline

Certifications can make or break an IT career. They help résumés stand out and they can indicate an ambitious, achievement-oriented personality. But what certifications are truly critical for IT support pros, and how can you, as a business owner or manager looking to hire or outsource, tell the differences? After all, the different initialisms/acronyms blend together after a while, creating a kind of numbing “alphabet soup.” Here’s the gist:

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The Benefits of Using Remote Support Tools

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Remote support tools allow IT professionals to quickly fix computer problems and avoid unnecessary travel. Remote access software allows IT pros to remotely access a client’s computer either on-demand or in their absence.

Here are five key benefits of using remote support software to solve tech problems and save money.

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