Today we are excited to officially introduce a modified name of our remote desktop application, formerly known as Techinline Remote Desktop. The new name, FixMe.IT, is part of our recent rebranding effort that perfectly reflects the ease of use, powerful features, seamless connectivity, and other benefits that our remote desktop application delivers to its users. To help you better understand our goals and motives, we’ve prepared a short Q&A below. [Read more…] about Techinline Announces Product Rebranding
FixMe.IT Customer Care: Cutting Response Time for Your Mice And More
At Techinline, we always care about our users, and make customer satisfaction one of our top priorities. According to a recent review of FixMe.IT, published on Financesonline.com, our product gained 99% positive references regarding client satisfaction. We’re extremely happy to receive such recognition that inspires us to further improve our services, and deliver the best possible user experience.
When it comes to customer inquiries, we are always ready to go an extra mile in order to help you resolve any kinds of issues. Even if these issues may not be attributed to the product itself, we always care to support you.
Here’s a couple of great success stories. [Read more…] about FixMe.IT Customer Care: Cutting Response Time for Your Mice And More
4 Ways to Celebrate Data Privacy Day
Data Privacy Day, held on January 28 each year, is one of those holidays that we don’t celebrate in the proper sense of the word. You don’t get any gifts or a long-awaited day-off and nobody throws any big parties with long speeches and champagne. All over the world, this holiday is considered to be the time for IT professionals and executives to focus on protecting data privacy, and educating consumers about the importance of how valuable information is stored, shared, and used. [Read more…] about 4 Ways to Celebrate Data Privacy Day
Most Useful FixMe.IT Shortcuts to Know
Did you know that FixMe.IT offers a couple of keyboard shortcuts that can simplify your everyday work with the application? Below are the two most helpful commands that will allow you to easily perform some vital tasks during a remote support session. [Read more…] about Most Useful FixMe.IT Shortcuts to Know
How to Prevent Data Breaches
Whether you’re planning to open a new division in the Bay Area or are worried about what will happen when you double your employee roster this year, you must keep your organization’s sensitive data safe. According to the 2015 Cost of Data Breach Study conducted by Ponemon Institute and sponsored by IBM, the average cost for each record containing confidential information increased from $201 to $217 in 2015. The total average cost paid by organizations as a result of data breaches increased from $5.9 million to $6.5 million year-by-year, and the numbers are likely to increase over the long term. [Read more…] about How to Prevent Data Breaches
Top Five Remote Desktop Industry Trends of 2015
2016 is just around the corner and now is that traditional moment we always seize to predict what’s next, as well as to sum up what we’ve seen this year. Fortunately, the remote desktop industry hasn’t experienced any fundamental disturbances in 2015. However, there are five key industry trends that we at Techinline would like to highlight in this post and share with our users. [Read more…] about Top Five Remote Desktop Industry Trends of 2015