Data Privacy Day, held on January 28 each year, is one of those holidays that we don’t celebrate in the proper sense of the word. You don’t get any gifts or a long-awaited day-off and nobody throws any big parties with long speeches and champagne. All over the world, this holiday is considered to be the time for IT professionals and executives to focus on protecting data privacy, and educating consumers about the importance of how valuable information is stored, shared, and used. [Read more…] about 4 Ways to Celebrate Data Privacy Day
Most Useful FixMe.IT Shortcuts to Know
Did you know that FixMe.IT offers a couple of keyboard shortcuts that can simplify your everyday work with the application? Below are the two most helpful commands that will allow you to easily perform some vital tasks during a remote support session. [Read more…] about Most Useful FixMe.IT Shortcuts to Know
How to Prevent Data Breaches
Whether you’re planning to open a new division in the Bay Area or are worried about what will happen when you double your employee roster this year, you must keep your organization’s sensitive data safe. According to the 2015 Cost of Data Breach Study conducted by Ponemon Institute and sponsored by IBM, the average cost for each record containing confidential information increased from $201 to $217 in 2015. The total average cost paid by organizations as a result of data breaches increased from $5.9 million to $6.5 million year-by-year, and the numbers are likely to increase over the long term. [Read more…] about How to Prevent Data Breaches
Top Five Remote Desktop Industry Trends of 2015
2016 is just around the corner and now is that traditional moment we always seize to predict what’s next, as well as to sum up what we’ve seen this year. Fortunately, the remote desktop industry hasn’t experienced any fundamental disturbances in 2015. However, there are five key industry trends that we at Techinline would like to highlight in this post and share with our users. [Read more…] about Top Five Remote Desktop Industry Trends of 2015
Fight on “Microsoft Support” Scams
Some time ago we described how to spot tech support scam – a typical computer access fraud that the IT community is talking about more and more these days. Sadly, scamming affects both users’ private data and vendors’ reputation, as most fraudsters tend to present themselves as well-known software providers. We’ve been following all the ongoing discussions about this issue and recently finally got a call from one of our customers that helped us start an in-depth investigation to find and penalize the criminals.
We’d like to share this story and hope that our customers and other businesses might find it helpful in fighting back against “Tech Support” scams. [Read more…] about Fight on “Microsoft Support” Scams
4.2 FixMe.IT Version Update: Responsive User Interface And More
At Techinline we’re passionate about constantly improving our software in an effort to help you deliver the highest level of service to your customers, and today we’re excited to announce the rollout of a new FixMe.IT version 4.2!
The latest update of our remote desktop tool features a brand new responsive user interface of the Expert application, several useful additions to the unattended client tab, along with some other goodies and bug fixes. Now let’s get a closer look at what’s new. [Read more…] about 4.2 FixMe.IT Version Update: Responsive User Interface And More