Remote Support Software Explained
Now is the time of great change for every business around the world. Since the coronavirus outbreak, more and more companies are switching from office to remote work in order to prevent further spreading of the infection.
With that, business owners should be focused on ensuring that their employees stay connected, and implementing the right tools to support the newly established remote workspace. [Read more…] about Switching from Office to Remote Work? Here’s How FixMe.IT Can Help
According to the Global Tech Support Scam report by Microsoft, consumers have reduced their exposure and losses from scam activities due to increased use of ad blockers along with continuous efforts made by both software vendors and authorities to raise awareness and fight online fraud. [Read more…] about Tech Support Scams in 2020: Everything You Need to Know
We’ve been occasionally receiving requests from end-users asking to explain how FixMe.IT’s unattended access works, how they can find if the unattended access is installed on their computer, and how they can get rid of it once it’s there.
Below you fill find the answers to some of the most frequently asked questions about FixMe.IT’s unattended access feature. [Read more…] about FAQ: All You Need to Know About FixMe.IT’s Unattended Access
Two days ago, on January 14th, 2020, Windows 7 reached its end of life, which means that Microsoft will no longer support it with regular security updates. For those users who are still on Windows 7, Microsoft will start displaying alerts indicating that their OS is out of support and should be upgraded to Windows 10. [Read more…] about Upgrade from Windows 7 to Windows 10 for Free Using FixMe.IT
Positive customer experience is vital to a successful tech support (or any) business. Today customers are more demanding than ever. End users requiring remote assistance expect you to connect as fast as possible and do your magic while they can sit back and enjoy their cup of coffee.
Here are three things you should look for in a remote support software that will help improve customer experience. [Read more…] about How Remote Support Software Helps Improve Customer Experience
As a software or service provider you may often need to explain how your product works and provide on-screen instructions to your customers who are sometimes located in a different state or country. For that, you need an easy-to-use and reliable remote desktop solution with powerful screen sharing and other capabilities.
Here’s what makes FixMe.IT an ideal tool for delivering tutorials and online presentations. [Read more…] about Remote Screen Sharing Made Easy: Using FixMe.IT for Tutorials
