Whether you’re doing a free trial of FixMe.IT or already using our product to provide remote tech support services, you can always count on our team’s professional guidance and immediate assistance. In a previous article we described the way to fine tune Trend Micro OfficeScan for a better FixMe.IT experience. This time, as part of our regular blog category, we’ll share a few other notable customer support cases along with tips that some of you might find useful. [Read more…] about FixMe.IT Customer Care: On Guard of Your Product Experience
Techinline
FixMe.IT Customer Care: Cutting Response Time for Your Mice And More
At Techinline, we always care about our users, and make customer satisfaction one of our top priorities. According to a recent review of FixMe.IT, published on Financesonline.com, our product gained 99% positive references regarding client satisfaction. We’re extremely happy to receive such recognition that inspires us to further improve our services, and deliver the best possible user experience.
When it comes to customer inquiries, we are always ready to go an extra mile in order to help you resolve any kinds of issues. Even if these issues may not be attributed to the product itself, we always care to support you.
Here’s a couple of great success stories. [Read more…] about FixMe.IT Customer Care: Cutting Response Time for Your Mice And More
New Major Techinline Version 2.1.0 Ready For Launch
We’re happy to announce that a new major Techinline version, 2.1.0, is set to be released tomorrow. Most importantly, this release will contain the long-awaited and desired “Restart as a Service” feature.
Restart As A Service: When the Client application has been launched without full administrator permissions, the Expert is now offered the option to restart the Client application as a Windows System Service. [Read more…] about New Major Techinline Version 2.1.0 Ready For Launch
Techinline’s Major Version 2.0 Set to Go Public
Techinline is thrilled to announce its new major version release 2.0, which will go public later on today. This release will be packed with new features and enhancements, some of which our customers have been asking for quite some time.
What to look for in the latest version: [Read more…] about Techinline’s Major Version 2.0 Set to Go Public
Techinline Rolls Out Two-Factor Authentication For Its Users
Techinline announced earlier today the introduction of a two-factor authentication login process. This improvement was made to comply with PCI regulations and FFIEC’s mandate concerning identity protection. [Read more…] about Techinline Rolls Out Two-Factor Authentication For Its Users
Techinline Now Found on Wikipedia!
We’re proud to announce that Techinline has recently been listed on Wikipedia!
We are very excited to now have a company page on one of the most popular websites of our time. Techinline users can take advantage of this resource in order to find valuable information about our product. In addition to the official Techinline website, you can now consult with Wiki as a neutral, 3rd party source to learn more about Techinline’s features, security, and licensing structure.