The era of the in-house tech support may be drawing to a close. Thanks to the advent of better, scalable, and more reliable remote IT support tools, many experts believe that the outsourcing of critical IT projects will soon become standard in diverse industries.
Remote Support
Types of Tech Support — Is Remote Access Right for You?
Remote Desktop Technology Among The Best IT Support Tools
Any Bay Area company that uses modern technology will need some type of technical support, such as remote desktop software. Between networking, establishing and maintaining servers, and troubleshooting wireless connections, many features may be difficult for “technologically challenged” managers and entrepreneurs to handle. Given that reality, which type of support is best for your company? [Read more…] about Types of Tech Support — Is Remote Access Right for You?
Understanding Geolocation and Its Uses
Discussing Location-Specific Data
Geolocation technologies include a range of solutions targeted at using a consumer’s location-specific data to influence behaviors. For the retail industry, this means sending accurately timed messages to individuals in the area. In other industries, this process can deter theft or even help optimize the efficiency of your remote desktop application.
The Benefits of Using Remote Support Tools
Remote support tools allow IT professionals to quickly fix computer problems and avoid unnecessary travel. Remote access software allows IT pros to remotely access a client’s computer either on-demand or in their absence.
Here are five key benefits of using remote support software to solve tech problems and save money.
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Understanding and Improving Cloud Security
Expert Remote Support Solutions Advice
All cloud computing companies need to seriously evaluate security considerations. Many remote storage and remote support apps run through the cloud. Legislators are only beginning to discuss regulations for effective security standards.
[Read more…] about Understanding and Improving Cloud Security
ROI of Remote Tech Support
Benefits of Using Remote Support Apps
Remote support systems are tools that allow a help desk professional to troubleshoot or assist a client remotely. These systems have been spreading across the tech industry, improving response times and security in dozens of industries. But can you generate a fast return on investment (ROI) after purchasing remote support apps and/or remote desktop software? The answer depends on your business, your model, the technology you implement, and how you integrate the support. [Read more…] about ROI of Remote Tech Support