FixMe.IT Official Blog

FixMe.IT Remote Support Software

How to Transfer Files Remotely with FixMe.IT

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File transfer is one of the most important features to be found in a remote support tool. It allows you to instantly exchange files or folders with the remote user or access your own files from anywhere, and thus spares you the trouble of using any third-party tools.

With FixMe.IT, remote file transfer becomes a breeze. You don’t need to set anything up or read any complex manuals. It works exactly the same way as it does on your local desktop.  [Read more…] about How to Transfer Files Remotely with FixMe.IT

FixMe.IT & GDPR: Updates to Privacy Policy & Terms of Service

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By now you all must have heard of the General Data Protection Regulation (GDPR), which goes into effect today and aims at providing EU citizens with greater control over how their personal data is collected, processed, stored and used.

We’ve already expressed our commitment to meeting the GDPR requirements in a previous article. Today, we’re excited to announce that we have updated our Privacy Policy and Terms of Service in accordance with the key principles of GDPR, and made these documents as transparent as possible.  [Read more…] about FixMe.IT & GDPR: Updates to Privacy Policy & Terms of Service

FixMe.IT 4.5.1 Version Update: Streamlined Connection Process on Both Ends

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We always listen to your feedback, as it helps us further improve FixMe.IT to provide you and your clients with the best remote support experience possible.

Today, we’re excited to introduce FixMe.IT version 4.5.1, which offers a much faster, easier remote connection process on both ends. [Read more…] about FixMe.IT 4.5.1 Version Update: Streamlined Connection Process on Both Ends

How to Span Multiple Remote Displays across Your Local Monitors with FixMe.IT

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If the remote user has two or more monitors connected to their machine, all of them will show up on your local desktop in a single window by default. To choose an individual monitor to work with, you can take advantage of FixMe.IT’s multi-display tool. But what if you also have multiple displays connected to your workstation, and you want the remote monitors spanned across them? [Read more…] about How to Span Multiple Remote Displays across Your Local Monitors with FixMe.IT

Fighting “Tech Support” Scams With Help From IT Pros

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Despite the joint efforts of the IT community and law enforcement, the numbers say Windows tech support scams are still on the rise. According to Forbes, last year Microsoft received 153000 reports from Windows users in 183 countries, a 24% increase compared to 2016. On the other hand, only 15% confirmed losing money as a result of scam, which proves that all of the efforts haven’t been in vain. [Read more…] about Fighting “Tech Support” Scams With Help From IT Pros