In the recent days we’ve received several reports concerning an issue that occurs when users are updating to the newest version of the FixMe.IT Expert application. Here’s a short guide to help you understand the nature of this problem and quickly resolve it. [Read more…] about How to Fix Commonly Reported Expert Update Issue (Updated)
Product
4.4 FixMe.IT Version Update: What’s New
Today we’re happy to announce a new FixMe.IT version 4.4, which includes a set of enhanced screen scaling features along with other useful improvements and fixes. Here’s a sneak peek into what’s inside the update. [Read more…] about 4.4 FixMe.IT Version Update: What’s New
Unattended Access Setup Fatal Error: How to Fix It
We’ve recently received several reports from our users concerning errors that occur upon installing the FixMe.IT unattended client on a remote computer. In some cases, the installation generates a fatal.
This issue is known to be caused by an outdated unattended setup setup file that’s incompatible with the recent Windows 10 Creators Update. [Read more…] about Unattended Access Setup Fatal Error: How to Fix It
FixMe.IT Per Session Offering Is Being Discontinued
Starting August 15, we’re discontinuing our Per Session plans along with quarterly and semi-annual subscriptions for all new users of FixMe.IT.
We apologize for any inconvenience this decision may cause, but assure you that our cost-effective monthly and annual subscription plans will fit the needs and budget for even the most sporadic users.
On the bright side, nothing changes for our current Per Session users. You’ll still be able to use your account and add new session bundles when needed. [Read more…] about FixMe.IT Per Session Offering Is Being Discontinued
FixMe.IT Orders & US Sales Tax
In accordance with US state tax legislation, our payment partners began collecting US Sales Tax in certain states starting July 2017. Here’s a short FAQ that will help you get ready for the new changes. [Read more…] about FixMe.IT Orders & US Sales Tax
Long-time User of FixMe.IT? Share Your Experience
We love getting feedback from our valued customers and we always listen. Your feedback allows us to further improve our product and customer service, as well as helps other people learn more about the FixMe.IT remote desktop application. [Read more…] about Long-time User of FixMe.IT? Share Your Experience