Are you listening to your customers? I mean, not just passively accepting the problem they’re having and thinking about the ways to fix it, but truly listening to what they’re saying. If not, you definitely should. [Read more…] about Why Active Listening Will Matter More to Customer Experience in 2019
Security Features to Look for in Remote Support Software
Remote support security is by all means one of the most important factors to consider when looking for remote desktop software. With a truly secure remote support solution you will rest assured that both yours and the remote user’s data is fully protected from loss or unauthorized access. [Read more…] about Security Features to Look for in Remote Support Software
How to Disable Quick Access in Windows 10 File Explorer
Windows 10 is packed with handy features. Few of them, however, may be considered unnecessary or annoying by some users. For instance, you may want to disable the Quick Access feature in order to give File Explorer a much cleaner look.
[Read more…] about How to Disable Quick Access in Windows 10 File ExplorerHow to Get the Best Experience from FixMe.IT
FixMe.IT is a remote support tool known for its ease of use and flexibility. If you’re new to FixMe.IT, watch the Expert app introduction video or take advantage of the tips below that to make your daily IT support routine as hassle-free as possible. [Read more…] about How to Get the Best Experience from FixMe.IT
How to Disable Microsoft Edge and Internet Explorer in Windows 10
If you don’t use Microsoft’s built-in browsers, you can temporarily disable them on your machine. Here’s how you can do this.
[Read more…] about How to Disable Microsoft Edge and Internet Explorer in Windows 10How to Enable Windows Auto Logon on a Remote Computer with FixMe.IT
The Enable Windows Auto Logon feature available in the FixMe.IT remote desktop application allows you to securely store the remote user’s Windows credentials in order to automatically logon as a current user after a restart.
This way you can automatically continue the remote session after a reboot without the remote user’s involvement, or even in their absence. [Read more…] about How to Enable Windows Auto Logon on a Remote Computer with FixMe.IT