FixMe.IT provides you with an easy way to create detailed session reports to keep track of your own work in the application. But what if you need to generate a report that would include other technicians’ session data? [Read more…] about How to Generate Session Reports for Other Users on Your FixMe.IT Account
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How to Get the Best Experience from FixMe.IT
FixMe.IT is a remote support tool known for its ease of use and flexibility. If you’re new to FixMe.IT, watch the Expert app introduction video or take advantage of the tips below that to make your daily IT support routine as hassle-free as possible. [Read more…] about How to Get the Best Experience from FixMe.IT
How to Create Reports on FixMe.IT Remote Support Sessions
The ability to run session reports is a vital feature for any remote desktop tool on the market. It allows private IT practitioners to keep track of their own work, and helps CIOs and managers stay up-to-date on how and when the software is used by their teams. Therefore, if there’s something wrong with your organization’s support activity logs you’ll surely know about it. [Read more…] about How to Create Reports on FixMe.IT Remote Support Sessions