Being one of the fastest remote desktop solutions on the market, Techinline FixMe.IT helps organizations across various industries improve their support of both customers and employees, streamline business processes, and enhance client experience. Read on to learn how one of our valued customers opted for FixMe.IT to increase the quality of their services. [Read more…] about Target Systems Supports Commercial Customers with the Help of FixMe.IT
Fixed “Jumping Mouse” Issue on Windows 7 & Vista
We’ve recently received a report from one of our users regarding a “jumping cursor” issue that occurred on Windows 7/Vista. The user’s mouse cursor appeared jumping all over the screen when moving it over certain windows during the support session. We’ve conducted an in-depth investigation and found that this issue was attributed to the use of legacy Windows applications that were DPI-unaware, and thus created the disturbance.
Here’s a quick workaround that helped us get the issue resolved: [Read more…] about Fixed “Jumping Mouse” Issue on Windows 7 & Vista
30 Best Windows 10 Shortcuts to Know
With Windows 10, Microsoft introduced numerous shortcuts that can help users get the most out of the operating system’s new features, such as windows snapping and virtual desktop, and boost their productivity. Here’s a complete guide to the best Windows 10 keyboard combinations you should know. [Read more…] about 30 Best Windows 10 Shortcuts to Know
How to Change the Language of Welcome Screen in Windows 10
Choosing a new input language for a specific user in Windows 10 is no big deal, but this doesn’t change the system language used in the Welcome/Shutdown screens, which is English by default. What’s more, if you need to set another language for the Welcome screen, while leaving the system’s display language as is, you will most probably spend hours searching for the solution, yet find nothing really useful. [Read more…] about How to Change the Language of Welcome Screen in Windows 10
How to Fix “Page Cannot Be Displayed” Error in Internet Explorer
Are you experiencing Internet connection failures while setting up unattended access on a remote client’s machine? Or just opening any website that uses SSL protocol? You’ve tried everything possible, but still cannot open the application or access certain websites? If so, check out our quick guide below to solve the issue. [Read more…] about How to Fix “Page Cannot Be Displayed” Error in Internet Explorer
FixMe.IT Customer Care: Getting CTRL+ALT+DEL Command to Work Remotely
At Techinline we always put customer satisfaction as a top priority and try to walk an extra mile in order to help our clients solve various kinds of problems. As part of our regular blog category, we would like to share another notable customer support case and a resolution that some of you might find useful. [Read more…] about FixMe.IT Customer Care: Getting CTRL+ALT+DEL Command to Work Remotely