Remote Support Software Explained
Several Techinline users have recently reported cases of Techinline not being recognized as a trusted application by Norton anti-virus products. We would like to address this issue in greater detail.
Techinline’s components (ie browser plug-ins and executables) are updated after each new major version release, the last of which took place on November 7th. [Read more…] about Techinline and Anti-Virus Software
Yesterday’s major Techinline release 2.0 contained a number of useful features and enhancements, but as it turns out was also accompanied by some negative technical “side-effects” that were experienced by users on both the Expert and Client ends.
Throughout the day (November 7th), we received reports of the following behavior being encountered by our valued users:
[Read more…] about Techinline’s 2.0 Release – Additional Technical Details about Fixed UI Problems
Techinline is thrilled to announce its new major version release 2.0, which will go public later on today. This release will be packed with new features and enhancements, some of which our customers have been asking for quite some time.
What to look for in the latest version: [Read more…] about Techinline’s Major Version 2.0 Set to Go Public
Techinline announced earlier today the introduction of a two-factor authentication login process. This improvement was made to comply with PCI regulations and FFIEC’s mandate concerning identity protection. [Read more…] about Techinline Rolls Out Two-Factor Authentication For Its Users
We’re excited to announce today’s new Techinline release which includes the long-awaited Auto-Reboot & Reconnect functionality!
This feature enables the tech to reboot the client’s machine and automatically continue the remote session following the reboot. The Client is no longer required to by physically present at the remote location in order to grant permission to the Expert following a reboot operation. [Read more…] about Auto Reboot & Reconnect Functionality Now Available in Techinline’s Latest Update
