Whether you’re the CEO of a startup that’s been overwhelmed by requests from new clients or the IT director of a small firm whose tech infrastructure is maxed out, you need better technology solutions, stat. However, incorporating and maintaining the right solutions to solve the right problems in your business can be a challenge. [Read more…] about 5 Tips to Organize Remote IT Support for Your Small Business
Unable to Run or Use FixMe.IT Client App – How to Fix It
In the recent weeks we’ve received several reports concerning an unexpected error, which occurs when running the FixMe.IT Client app or attempting to generate a new ID.
One user has reported that their client was unable to start the application after downloading and running the installation file. Another user has said their client failed to obtain the Client ID upon running the app – the Client ID box disappeared very quickly and the number itself became invalid. [Read more…] about Unable to Run or Use FixMe.IT Client App – How to Fix It
How to Remove (and Reinstall) Default Windows 10 Apps
Windows 10 comes with a variety of built-in apps that are accessible from the All Apps view in the Start menu. Although these apps don’t take up too much space on your computer, you might want to remove some of them just for the sake of decluttering your Start menu. [Read more…] about How to Remove (and Reinstall) Default Windows 10 Apps
3 Unattended Access Tips To Improve Your FixMe.IT Experience
If you’ve already tried connecting to your unattended clients, you’d probably want to know how to do more with FixMe.IT to further improve your unattended support experience. Here are three useful tips that will help you get the most out of FixMe.IT’s unattended access feature. [Read more…] about 3 Unattended Access Tips To Improve Your FixMe.IT Experience
How to Build DMG Files for Windows-Based Applications on Linux
When working on the macOS version of a new product, our development team was looking for a solution that would allow them to create custom DMG installers for each client. Since the product’s API is based on Microsoft Azure Service Fabric, and there are no Windows-based tools that would meet the criteria for API compatibility and scalability, our team decided to look elsewhere. And here’s where a Linux-based solution came to help. [Read more…] about How to Build DMG Files for Windows-Based Applications on Linux
3 Benefits of Using Remote Reboot & Auto-Reconnect
The ability to reboot the remote computer and automatically reconnect without having to terminate the active session is one of the key features to be found in a remote support tool, such as FixMe.IT.
Here’s how you can benefit from this feature when providing remote support to your customers. [Read more…] about 3 Benefits of Using Remote Reboot & Auto-Reconnect