By default, Windows 10 doesn’t allow you to run an app as a different user from Start Menu. But what if you need to add it on a remote user’s computer or your own machine? Here’s a quick workaround that will help you enable this option with a simple registry edit. [Read more…] about How to Enable “Run as a Different User” Option in Windows 10
Save Your & Your Client’s Hard Drive Space with FixMe.IT
Did you know that FixMe.IT saves not only money, but also your and your client’s hard drive space?
At Techinline, we’re committed to constantly improving our software. That’s why our development team has put a great effort in making FixMe.IT one of the most lightweight remote support tools on the market and will continue to downsize both applications in the future. [Read more…] about Save Your & Your Client’s Hard Drive Space with FixMe.IT
How to Switch Users on Terminal Server with FixMe.IT
Let’s say you’re supporting a client that’s connected to a terminal server, and you need to switch to another user connected to that terminal server. If you start switching users in the same way that you usually do when working on a terminal server, you’ll immediately lose view of the remote session. However, there are two workarounds that can help you get the job done without losing the session. [Read more…] about How to Switch Users on Terminal Server with FixMe.IT
FixMe.IT Gets the Highest Customer Satisfaction Rating on Capterra
We’re excited to share that FixMe.IT has been rated #1 among fifty other remote support solutions on Gartner’s Capterra. This score is based on overall customer satisfaction with the application’s ease of use, features and functionality, customer support, and its value for money. [Read more…] about FixMe.IT Gets the Highest Customer Satisfaction Rating on Capterra
5 Tips to Organize Remote IT Support for Your Small Business
Whether you’re the CEO of a startup that’s been overwhelmed by requests from new clients or the IT director of a small firm whose tech infrastructure is maxed out, you need better technology solutions, stat. However, incorporating and maintaining the right solutions to solve the right problems in your business can be a challenge. [Read more…] about 5 Tips to Organize Remote IT Support for Your Small Business
Unable to Run or Use FixMe.IT Client App – How to Fix It
In the recent weeks we’ve received several reports concerning an unexpected error, which occurs when running the FixMe.IT Client app or attempting to generate a new ID.
One user has reported that their client was unable to start the application after downloading and running the installation file. Another user has said their client failed to obtain the Client ID upon running the app – the Client ID box disappeared very quickly and the number itself became invalid. [Read more…] about Unable to Run or Use FixMe.IT Client App – How to Fix It