Based on recent customer feedback, FixMe.IT has proven to be one of the most stable and reliable remote desktop tools on the market providing IT pros with secure means of connecting to remote computers from anywhere in the world. However, like with any other software, you might stumble upon some unexpected errors when trying to run FixMe.IT on your machine. Now let’s take a look at what may cause these errors and what can be done to eliminate them. [Read more…] about Unknown FixMe.IT Setup Errors – What to Do?
Techinline
FixMe.IT Customer Care: On Guard of Your Product Experience
Whether you’re doing a free trial of FixMe.IT or already using our product to provide remote tech support services, you can always count on our team’s professional guidance and immediate assistance. In a previous article we described the way to fine tune Trend Micro OfficeScan for a better FixMe.IT experience. This time, as part of our regular blog category, we’ll share a few other notable customer support cases along with tips that some of you might find useful. [Read more…] about FixMe.IT Customer Care: On Guard of Your Product Experience
FixMe.IT Customer Care: Getting CTRL+ALT+DEL Command to Work Remotely
At Techinline we always put customer satisfaction as a top priority and try to walk an extra mile in order to help our clients solve various kinds of problems. As part of our regular blog category, we would like to share another notable customer support case and a resolution that some of you might find useful. [Read more…] about FixMe.IT Customer Care: Getting CTRL+ALT+DEL Command to Work Remotely
FixMe.IT Customer Care: Fast Support When You Need It
Whether you’re experiencing extremely slow response time or a third-party software tool accidentally blocks the Expert application, you can always count on our support team’s professional advice and immediate assistance. In a previous blog post we revealed a couple of notable support cases that highlight our team’s dedication to delivering the best customer experience possible. Let’s take a look at some other great success stories: [Read more…] about FixMe.IT Customer Care: Fast Support When You Need It
FixMe.IT Customer Care: Cutting Response Time for Your Mice And More
At Techinline, we always care about our users, and make customer satisfaction one of our top priorities. According to a recent review of FixMe.IT, published on Financesonline.com, our product gained 99% positive references regarding client satisfaction. We’re extremely happy to receive such recognition that inspires us to further improve our services, and deliver the best possible user experience.
When it comes to customer inquiries, we are always ready to go an extra mile in order to help you resolve any kinds of issues. Even if these issues may not be attributed to the product itself, we always care to support you.
Here’s a couple of great success stories. [Read more…] about FixMe.IT Customer Care: Cutting Response Time for Your Mice And More
New Major Techinline Version 2.1.0 Ready For Launch
We’re happy to announce that a new major Techinline version, 2.1.0, is set to be released tomorrow. Most importantly, this release will contain the long-awaited and desired “Restart as a Service” feature.
Restart As A Service: When the Client application has been launched without full administrator permissions, the Expert is now offered the option to restart the Client application as a Windows System Service. [Read more…] about New Major Techinline Version 2.1.0 Ready For Launch