Many businesses are using FixMe.IT not only to provide remote support to customers but also host online software demos and presentations. Thanks to its intuitive user interface, FixMe.IT makes it extremely easy to connect to any number of remote users and share your local desktop with them. [Read more…] about How to Share Remote Screen with Multiple Remote Users
Tips & Tricks
How to Disable Cortana on Windows 10
Similar to Siri and Alexa, Microsoft’s Cortana was designed to provide search, scheduling and other functions by allowing you to interact with the Windows system with your voice. While it’s considered to be a helpful feature by most users, Cortana is also known to collect personal information, such as your preferences, schedule and location, and share it with Microsoft and other service providers.
[Read more…] about How to Disable Cortana on Windows 10Local Taskbar Won’t Hide During Remote Desktop Session: How to Fix It
According to reports, Windows users are sometimes unable to access the remote taskbar when connected to a remote desktop in fullscreen mode. In some cases, the user’s local taskbar may appear in the foreground, which prevents them from accessing the remote taskbar. [Read more…] about Local Taskbar Won’t Hide During Remote Desktop Session: How to Fix It
How to Disable Windows 10 Password Prompt on Wakeup
There’s no doubt that entering a password to unlock your computer is one of the many ways to keep your data secure. However, if you’re the only person using the machine, those password prompts you receive after waking it up from sleep may become annoying. [Read more…] about How to Disable Windows 10 Password Prompt on Wakeup
How to Permanently Install FixMe.IT Client App on a Remote Computer
FixMe.IT provides remote users with an easy way to request tech support via a web browser. All they need to do is to run fixme.it in the address bar, download and run the temporary, lightweight client app which generates a unique 6-digit ID, and pass it along to you.
But what if you support this user on a regular basis, or manage a large number of users who don’t even have administrative rights?
In such cases, directing the remote user to fixme.it each time they require assistance would just complicate your work.
So, is there a way to simplify starting and conducting support sessions with your remote clients? The answer is yes! [Read more…] about How to Permanently Install FixMe.IT Client App on a Remote Computer
VPN Stuck on “Connecting” in Windows 10: How to Fix It
A quick Google search reveals that Windows 10 users often experience a number of VPN-related issues. Here’s another Windows bug that you may face when trying to connect to a VPN from the system tray menu.
[Read more…] about VPN Stuck on “Connecting” in Windows 10: How to Fix It