Remote Support Software Explained
We’ve been occasionally receiving requests from end-users asking to explain how FixMe.IT’s unattended access works, how they can find if the unattended access is installed on their computer, and how they can get rid of it once it’s there.
Below you fill find the answers to some of the most frequently asked questions about FixMe.IT’s unattended access feature. [Read more…] about FAQ: All You Need to Know About FixMe.IT’s Unattended Access
Are you listening to your customers? I mean, not just passively accepting the problem they’re having and thinking about the ways to fix it, but truly listening to what they’re saying. If not, you definitely should. [Read more…] about Why Active Listening Will Matter More to Customer Experience in 2019
In the recent weeks we’ve received several reports concerning an unexpected error, which occurs when running the FixMe.IT Client app or attempting to generate a new ID.
One user has reported that their client was unable to start the application after downloading and running the installation file. Another user has said their client failed to obtain the Client ID upon running the app – the Client ID box disappeared very quickly and the number itself became invalid. [Read more…] about Unable to Run or Use FixMe.IT Client App – How to Fix It
We’ve recently received several reports from our users concerning errors that occur upon installing the FixMe.IT unattended client on a remote computer. In some cases, the installation generates a fatal.
This issue is known to be caused by an outdated unattended setup setup file that’s incompatible with the recent Windows 10 Creators Update. [Read more…] about Unattended Access Setup Fatal Error: How to Fix It
For all of us here at Techinline, constantly enhancing user satisfaction by improving product experience is one of the top priorities. Whether you need to solve an unexpected issue, ask a question regarding FixMe.IT’s performance, or share your thoughts and feedback with us, you may always contact our team via any preferred channel.
Here are a few ways to request technical assistance or get information about the FixMe.IT remote support application. [Read more…] about FixMe.IT Support: Your Feedback Is Important to Us
As you might have heard, Microsoft has included a new option in its Windows 10 Creators Update that permits to install only those apps available in the Windows 10 Store. This feature allows to block classic Windows apps from installing on a device and is believed to provide an additional layer of defense against different types of malware.
If you’ve already upgraded to Windows 10 Creators Update, from now on you’re able to control which apps can be installed on your devices by navigating to Settings > Apps & features and choosing between “Allow apps from anywhere”, “Prefer apps from store, but allow from anywhere”, or “Allow apps from the store only”.
So, does it affect Techinline FixMe.IT in any way? [Read more…] about New Windows 10 Feature Allows Block On Win32 Apps, FixMe.IT Not Affected
