We’ve written a lot about remote tech support scams in the past few years. As a leading remote desktop software vendor, we believe that it’s our duty to inform you about new cases and to ban those who misuse our application for fraudulent purposes. [Read more…] about Main Types of Remote Tech Support Scams: How to Recognize & Avoid Them
Security
FixMe.IT & GDPR: Updates to Privacy Policy & Terms of Service
By now you all must have heard of the General Data Protection Regulation (GDPR), which goes into effect today and aims at providing EU citizens with greater control over how their personal data is collected, processed, stored and used.
We’ve already expressed our commitment to meeting the GDPR requirements in a previous article. Today, we’re excited to announce that we have updated our Privacy Policy and Terms of Service in accordance with the key principles of GDPR, and made these documents as transparent as possible. [Read more…] about FixMe.IT & GDPR: Updates to Privacy Policy & Terms of Service
FixMe.IT & GDPR Compliance
As you may be aware, the European General Data Protection Regulation (GDPR) will take effect on May 25, 2018. GDPR aims at providing EU-based businesses and individuals with greater control over how their personal data is being collected, processed, stored and used. [Read more…] about FixMe.IT & GDPR Compliance
Best Practices for Secure Remote Access
Whether you need to support multiple computers with no one being present at the remote end or just connect to your office machine while traveling, remote desktop access technology can be a real time saver in either case. However, with so many fears and concerns over security-related remote access problems spread throughout the Internet, you may be wondering if it could do more harm than good to your business or customers. [Read more…] about Best Practices for Secure Remote Access
Security Features to Know in Windows 10
The advent of Windows 10 has taken the IT world by storm. Whether you are exploring remote access software solutions for your Bay Area startup or simply trying to upgrade your office computers (without switching over to Macs, like your hipster brother-in-law keeps hounding you to do), you want to know a little bit about Windows 10’s security features. [Read more…] about Security Features to Know in Windows 10
Keys to Success: How to Prepare Your Company for Cyber Attacks
Perhaps you’ve built a small, scrappy Bay Area start up into a thriving midsize company. Or maybe you’re at the helm of an already large institution and searching for IT tools to help you plan for cyberattacks.
No company is immune to the dangers of cyberdisruption. Stolen or pirated data, missing account files, and damaged client files can all create havoc for your company and potentially put you at risk for lawsuits and financial catastrophe. As a remote access software vendor, we understand the importance of making IT companies and IT customers feel safe and secure so we’ve put together some tips to help you prepare for a cyber strike.
The U.S. House of Small Business Subcommittee on Health & Technologies recently found that small businesses suffer one out of five cyberattacks; such attacks put these businesses in such constraint that a majority of them close within half a year of being struck.
1. Identify Your Risks. To prepare effectively, first, you need to know your risks. Your employees need to know how to protect their computers and systems – and the company’s computers and systems.
2. Create Security Processes. You need processes in place to help your people register complaints and act swiftly on any reconnaissance. You also need processes to encrypt, back up, and otherwise secure key elements of your IT infrastructure.
3. Update Security Features. You must also update and manage these security processes regularly. It’s not enough to send an email one time to your team saying “change your passwords.” You need a process in place to ensure that passwords are continually being refreshed on a regular basis.
4. Isolate the Problem. When security problems emerge (which is all but inevitable), seek to figure out the core problem causing the breach, and fix the system responsible. Nine times out of ten, security problems are caused by bad processes, rather than by bad people.
5. Find the Right Security Team. Finally, put excellent people in charge of security. Depending on the size of your company, you may need just one person, or you may need an entire crew.
If you or your IT company are looking for a remote support application, call Techinline today or register for a fully-featured free trial!
Register now for a fully featured 15-day free trial of Techinline