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Remote Support Software Explained

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Remote Support Software That Always Works
Techinline Blog

Dan Kukarsky

3 Tech Tools for Your Remote Employees

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Remote work has become the new normal for many companies. Coronavirus has forced many offices to close, sending their employees home to work. While time has passed since businesses have had to close their office doors, many employees are still struggling to manage and make the most of their remote work experience.

If you’re looking for ways to improve the work experience of any of your remote employees, whether they are full-time remote, or only temporarily remote due to the pandemic, implementing a few new tools can help. Read on to learn about a few simple tools you can implement to help improve your remote workforce.
[Read more…] about 3 Tech Tools for Your Remote Employees

FixMe.IT Named Category Leader, Featured in Top-5 Remote Support Software by Gartner’s GetApp

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We’re thrilled to announce that FixMe.IT has become one of the Category Leaders in the Remote Support Software category on Gartner’s GetApp, the world’s leading business software discovery platform. On top of that, FixMe.IT has also been featured in the list of top-5 remote support products based on the overall user rating. [Read more…] about FixMe.IT Named Category Leader, Featured in Top-5 Remote Support Software by Gartner’s GetApp

6 Things to Consider When Choosing a Remote Support Tool

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Whether you’re a small IT business owner or part of a large company’s tech support team, choosing the right tool for your remote support needs can turn into a confusing experience. There’s this and that, reviewing licensing policies brings no answers at all, while everybody claims their tool to be reasonably priced and secure.

In this article we’re going to help you get off the wrong track, learn how to do a proper research and in the end choose a remote support solution that’s right for your business. [Read more…] about 6 Things to Consider When Choosing a Remote Support Tool

VPN vs Remote Desktop: What’s the Difference?

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“Do I need a VPN for remote desktop?” “Is VPN safer than RDP?” “Which one is faster?” These are some of the questions users keep asking on Google and various IT forums. Either of these two might serve as the right solution for your needs. However, the most important thing you should know about VPN and RDP is that they are, essentially, two different technologies.

In this article, we’d like to address some of the questions and misconceptions novice users might have about VPN and RDP, and help you make the right choice. [Read more…] about VPN vs Remote Desktop: What’s the Difference?

FixMe.IT Earns Most Recommended Remote Support Software Rating on Gartner’s Software Advice

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We’re excited to announce that FixMe.IT has become the Most Recommended application in the Remote Support Software category on Gartner’s Software Advice, one of the world’s leading b2b software research websites. [Read more…] about FixMe.IT Earns Most Recommended Remote Support Software Rating on Gartner’s Software Advice

Creating a Work-From-Home Environment with FixMe.IT

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When switching to remote work amid the coronavirus crisis, it’s important to make use of the remote desktop technology to get instant access to your work computer and easily retrieve any information you may need, at any time.

Here’s how FixMe.IT can help you create a productive and reliable WFH environment. [Read more…] about Creating a Work-From-Home Environment with FixMe.IT