In an effort to better understand the needs and cravings of our customers, we’ve gathered over 220 unique user reviews on Gartner’s Capterra, a leading business software review platform.
What problems do our customers solve with the help of the app? What do they like the most and what do they dislike about the software? What features do they use on a daily basis, and what features would they like to be added? The answers to these questions allow us to further improve the application and help other IT pros make the right decision when doing their research of remote support software.
Today we’re excited to share that, based on overall customer satisfaction, FixMe.IT has remained the highest rated remote support app on Capterra for 10 consecutive months.
Here are 5 things IT pros appreciate the most about FixMe.IT:
Ease of use and connection
File transfer
Cost-effectiveness
Reliability
Customer support
At Techinline, we’ve been committed to improving our product since day one. That’s why we always listen to your feedback and try to fix issues or add new features, such as the ability to control multiple remote desktop windows, as soon as possible.
Click here to view all 227 reviews of FixMe.IT on Capterra.
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