In a modern world of cloud and mobile technologies when there can be miles between a business with expanding global footprint and its clients, it’s crucial to get any service-related issues resolved in a timely manner and eliminate the need for costly employee travel. Data Pigeon, a UK-based collaboration software provider, chose FixMe.IT to deliver one-to-one remote support in real-time and ensure that any client issue can be turned into an excellent and positive experience. [Read more…] about Data Pigeon Provides Timely Remote Assistance to Customers with FixMe.IT
Remote Support
Reliable Remote Support Tool for Any Small IT Business
Small businesses and private IT practitioners offering support services to those in need are often in search of a remote desktop tool that would fit quite a number of technical requirements, boast a wide set of vital features, and come at a reasonable price. Most widely-used remote access applications are not always that cost-effective, while free does not necessarily mean better.
However, there’s always a solution for your small remote support business.
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Discover Flexibility for Your Business with FixMe.IT’s Dual Licensing Model
Are you a small business looking for a cost-effective solution suitable for ad-hoc remote support services? We’ve got something for you. Unlike many vendors that offer subscription-based products only, Techinline FixMe.IT delivers the flexibility you need with its unique per-session licensing. This type of license allows you to purchase a dedicated session bundle and use it when you please, for an unlimited period of time. And as the business grows bigger, you can always switch to a subscription to better serve your customers’ needs.
Still hesitating? We’ve got a real-life story, too. [Read more…] about Discover Flexibility for Your Business with FixMe.IT’s Dual Licensing Model
How to Create Reports on FixMe.IT Remote Support Sessions
The ability to run session reports is a vital feature for any remote desktop tool on the market. It allows private IT practitioners to keep track of their own work, and helps CIOs and managers stay up-to-date on how and when the software is used by their teams. Therefore, if there’s something wrong with your organization’s support activity logs you’ll surely know about it. [Read more…] about How to Create Reports on FixMe.IT Remote Support Sessions
Improve Your Customer Support & Host Online Trainings with FixMe.IT
How much time do you usually need to connect to a remote client? Whatever the figure is, FixMe.IT can do it in a matter of seconds, allowing you to provide quick remote assistance when needed. Apart from delivering fast remote support to customers, FixMe.IT can be used in a variety of ways that let you save time, costs, and valuable resources. Many of our customers utilize the application to organize remote training sessions and online demos. Take ICT Bureau, a UK-based developer of domiciliary software, as an example. [Read more…] about Improve Your Customer Support & Host Online Trainings with FixMe.IT
Target Systems Supports Commercial Customers with the Help of FixMe.IT
Being one of the fastest remote desktop solutions on the market, Techinline FixMe.IT helps organizations across various industries improve their support of both customers and employees, streamline business processes, and enhance client experience. Read on to learn how one of our valued customers opted for FixMe.IT to increase the quality of their services. [Read more…] about Target Systems Supports Commercial Customers with the Help of FixMe.IT