We’re thrilled to announce that FixMe.IT has been named a Frontrunner for Remote Support Software by Gartner’s Software Advice for the second year in a row. Based on reviews and ratings from over 350 real users, FixMe.IT ranks above TeamViewer, LogMeIn Rescue and many other well-known remote support software vendors.
According to Gartner’s 2021 FrontRunners report, FixMe.IT ranks among top five remote support solutions for usability and customer satisfaction. On top of that, FixMe.IT scored 5 out of 5 stars for Ease of Use, 4.5 for Customer Support, and 4.5 for Functionality, with the overall user rating of 4.75.
FixMe.IT also remains the Most Recommended remote support solution in the Remote Support category on Software Advice. 274 users rated their experience with FixMe.IT as “excellent” and mentioned ease of use and value for money among the key advantages of the application.
Read all Software Advice reviews here to learn what our current users have to say about their experience.
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