Get the Most out of Remote Support Apps
To deliver superior remote IT service to your own company or external clients, you first need to understand your purpose. Why do you want to move tech support off site? In an ideal world, what would the transition accomplish for you? Are you looking to slash costs to protect the budget and free up resources to spend on in-house projects or staff? Do you want to streamline your operations by keeping things lean and focused only on your core competencies?
The idea of moving vital tech components off site can be anxiety producing, since you may worry about surrendering control. But the benefits can be far-reaching. Effective IT support tools can help your business achieve the following:
- Rapid access to attended or unattended computers.
- File transfers and document and clipboard data sharing.
- Reduced time solving technical inquiries.
- Expedited communication with built-in chat features.
Start Using Remote Support in Minutes
Choose a remote support system that requires minimal equipment or installation. For example, Techinline Remote Desktop requires only a valid internet connection. Such simplicity is ideal for IT professionals and their clients because they do not need to take additional actions or engage in additional training. Clients only need to follow these simple steps:
- Navigate to FixMe.it and click “Start Support Session.”
- Download the application.
- Obtain the Client ID number.
- You enter that number into the “Client ID” field in your Techinline account, click “Continue” and your support session is started! Connecting to a remote desktop has never been easier.
Get Started with Techinline!
For more information about getting started with our remote desktop application, contact Techinline today or sign up for a free trial!
Register now for a fully featured 15-day free trial of Techinline