According to Verizon’s 2018 Data Breach Investigations Report, 30% of all data breaches that happened last year involved the use of stolen credentials. While some of best ways to ensure maximum account data protection are to create a secure password, use only HTTPS websites and carefully study an application’s security features before buying/subscribing, all these might not be enough, when it comes to using remote support software.
If you need to provide unattended remote support to a large number of clients or must comply with PCI regulations and FFIEC’s mandate regarding identity protection, then looking for a remote support tool that allows enabling two-factor authentication must be your number one priority.
We’ll save you time researching various remote support software: FixMe.IT delivers optional two-factor authentication to any user at no extra cost.
What is two-factor authentication?
Two-factor authentication is a two-step verification process where you need to provide your account details (username and password) followed by a randomly generated security code that’s automatically sent to an email associated with your account.
Essentially, two-factor authentication reduces the threat of online identity theft and fraud by providing an extra layer of security to protect your account information and all communication processes. This means that your password would no longer be enough to give a thief access to your account and your clients’ data.
Enabling two-factor authentication for your FixMe.IT account
The FixMe.IT remote access application requires you to provide a username and password by default, however, you can quickly enable two-factor authentication for your account by simply contacting us or sending an email request to our support team.
Download our Security White Paper if you’d like to learn more about FixMe.IT’s architecture and security features, and follow us on Facebook, Twitter, or LinkedIn to get all the latest security news and updates as they happen.